Department of Human Services

Department of Human Services

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We're the Australian Government Department of Human Services, sharing Centrelink, Medicare, Child Support information that's relevant to you!

You can find out more information on our use of social media at www.humanservices.gov.au/socialmedia

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Location

Address

Reply Paid 7800
Box Hill, VIC
2610

General information

What you can expect from us

If you ‘like’ this page, you can expect short updates from us with the latest news, information and services that are relevant to you.

If you've got a question, you can post it on our ‘Wall’ and we'll get back to you - we're here to help you in any way we can. Human Services is monitored by a small team in the National Office. We come from a range of backgrounds including call centres, communication and IT. While we don’t have access to anyone’s personal account or details (to protect your privacy), we do work hard to track down useful info and advice.

We update and monitor this page between 9am-5pm AEST, Monday to Friday. We aim to answer all your questions on the same day but sometimes they’re tricky and we need a bit of extra time to track down an answer. Remember we’re not here 24/7 so if you post a question on a Saturday, the earliest we can respond is Monday.

All info provided on this page is general in nature and can change over time. While we try our hardest to make sure info published on this page is current and accurate at the time we post, we advise you to always check that it’s current and relevant to your situation.

For more information about the Department of Human Services use of social media, visit http://www.humanservices.gov.au/socialmedia

Acceptable Use Policy

Read the full Department of Human Services Facebook Acceptable Use Policy at:

www.humanservices.gov.au/corporate/site-information/policies-on-our-social-media-accounts

Protect your privacy

Remember, any posts you make on social networking websites like Facebook and Twitter are public – they can be seen by many, shared and republished. Please be aware that what you post may remain online indefinitely and can be found through search engines and online archives.

We ask that you protect your personal privacy and the privacy of others by not posting personal info on the Department of Human Services social networking accounts. Where possible, we will remove posts that contain personal information.

Read our Facebook Privacy Statement at

www.humanservices.gov.au/corporate/site-information/policies-on-our-social-media-accounts#a3

Read Facebook's Privacy Policy at www.facebook.com/about/privacy/

If you’ve got a question about your personal circumstances, or want to make a formal enquiry, comment or to provide feedback to the Department of Human Services, contact us at

www.humanservices.gov.au/customer/contact-us/