Bayside Council acknowledges the Bidjigal Clan, the traditional owners of the land on which we meet and work and acknowledges the Gadigal people of the Eora Nation. Bayside Council’s social media channels aim to inform, educate and engage with residents, visitors and businesses within our local government area. Our social media channels do not act as a customer service channel. To submit feedback, ask a question or report a hazard please call our customer service team on 1300 581 299 or email [email protected]. For more ways to get in touch, head to: https://www.bayside.nsw.gov.au/your-council/contact-us
We encourage open discussion, and in order to create a positive and engaging environment for the community we ask all users to treat each other with respect. Users may disagree with an idea or a person’s viewpoint; however, we ask that you remain respectful when conveying that point of view to others. Bayside Council does not accept responsibility for community comments – they are not representative of the opinions of Bayside Council, nor do we make any warranty to their accuracy. Posts on Bayside Council’s social media pages may be deleted or hidden as determined in the Bayside Council’s absolute discretion if they contain:
- abusive, violent, obscene, profane, hateful, derogatory, racist, homophobic or sexist language, links or images
- insults, threats or harassment of other users
- information that may compromise the safety or security of the public
- any discussion or promotion of behaviour that is unlawful
- comments that threaten or defame any person or organisation
- solicitations, advertisements, endorsements or spam
- off-topic posts by a user
- repetitive posts copied and pasted or duplicated by single or multiple users
- any other inappropriate content or comments as determined by Bayside Council. Users who do not comply with these social media community guidelines will be blocked from the page at the absolute discretion of Bayside Council. Social media posts and comments must also adhere to that platforms’ own community guidelines, user agreements and policies. Our channels are monitored during business hours, Monday to Friday. During emergencies we may be monitor or provide updates outside of these hours, however the community should not rely on this and always get their information from the official response agency. Users who have their comments removed or are banned or blocked from the page can request a review of this decision. This request must be made in writing to the General Manager and state the grounds on which the request is being made. This can be sent to the General Manager via [email protected] with the subject line ‘review of social media ban’.
