Sydenham Hill Estate - City of London

We want to simplify our social media and improve how we communicate to residents through these channels. We will be shifting our focus to post more regularly to the main City of London Corporation Housing Facebook City of London Housing and X (formerly Twitter) https://x.com/COLHousing. If you do not already, please follow us!

We will start to post estate-specific events and information on these main accounts, hash-tagging them by estate to make them easy to find.

x.com

It’s National Carers Week!

If you have caring responsibilities check for the support available to you from the Lewisham Carers HUB here: www.carerslewisham.org.uk

Do you help someone else with daily activities to help them keep their independence? Then you are a carer, and you may be missing out on key support.

Visit our Carers Week Hub for information: www.cityoflondon.gov.uk/services/community-and-safety/carers-week-2024

Have you shared your thoughts on the future of our housing priorities yet?

Today is the FINAL DAY to share your thoughts on our online consultation: https://forms.office.com/e/qyPvS6BRzx

Have your say on the future of Housing. The City of London Corporation is developing its next Corporate Plan which includes setting the priorities for our work here in the Housing department.

Tell us what you think before 16 October -

City of London Corporation Corporate Plan 2024-2029 The City of London Corporation is developing its next Corporate Plan. This will set out the priorities for all those who live, work, learn in, and visit the Square Mile and our sites further afield. Have your say on the future of your City Corporation. The survey will remain open until Monday 16 Oct...

Read the August edition of Newsletter now!

In this edition:
• Resident Focus Project Update
• Fire Safety Leaflets and “Stay Put” Policy
• Right to Buy and sub-letting
• How to make a complaint
• Government work to improve the quality of social housing
• New standards to protect social housing tenants
• Being a good neighbour: Cleanliness and safety

City of London Housing Service @Home Newsletter August 2023 If you have any photos of your estate you would like us to feature in the future, email the team.

Next week is Anti-social Behaviour Awareness Week from 3 - 9 July

More than one in ten people say ASB has negatively impacted their mental health.

This year National ASB Awareness Week is focussing on 'know your rights'. Do you know your rights if you are a victim of ASB?

If you are experiencing ASB on your estate, please report this to your estate team in the first instance. For any urgent matters or crimes currently taking place, report to the police.

The City Corporation’s Housing Service ASB Policy can be found here:
www.cityoflondon.gov.uk/assets/Services-DCCS/antisocial-behaviour-policy-v.2.pdf

Read the latest edition of magazine!

In this edition we feature articles on:

- New developments at Isleden House
- Tenant Satisfaction Measures Pilot results
- Social housing tenancy fraud statistics
- The new Building Safety Bill
- Plus tips for safely charging e-scooters and e-bikes

https://issuu.com/cityoflondon2/docs/_home_7_summer_2023

Applying for coronation party funding - THE DEADLINE IS THIS SUNDAY, 23 APRIL

Are you planning a street party or event to celebrate the crowning of our new King?

There’s money available to help community organisations throw the big bash!

For estates of up to 150 homes, grants of up to £1,000 are available, while up to £3,000 is on offer for larger estates.

Be quick! The deadline for grant applications is Sunday 23 April.

More information can be found here: www.cityoflondon.gov.uk/smallgrants

Or email the Resident Involvement team if you have any questions: [email protected]

Stronger Communities The Stronger Communities grant is part of the Central Grants Programme. Find out if you are eligible and how to apply

A nationwide emergency alert will set people's phones off for 10 seconds at 3pm on Sunday 23 April.

Domestic violence charities are concerned the alert could give away secret phones people experiencing abuse are keeping hidden.

Women's Aid and Refuge have issued advice about how to turn the alerts off:

Switch off to be safe - switch off the device entirely or put it in aeroplane mode before 3pm on Sunday 23 April

It is not enough to switch your phone to silent mode as the emergency alert will override this.

On iPhones and Android phones and tablets, people can search settings for "emergency alerts" and turn off "severe alerts" and "emergency alerts".

On Huawei devices running EMUI 11 or older, search settings for "emergency alerts" and turn off "extreme threats", "severe threats", and "show amber alerts".

How to turn off UK wide emergency alert which could put domestic abuse victims at risk The loud noise of the emergency alert could reveal a domestic violence victim's phone to their abuser, with charities saying the test could put people at risk. Here's how to turn off the alert.

The UK Government is activating a UK-wide alerts test on Sunday 23 April which will see people receive a welcome message on their mobile phones. You do not need to do anything when you receive the message – this is just a test. The service is more effective if it is tested before use.

www.gov.uk/alerts

Read your latest edition of - your City of London Housing Service newsletter

In this edition:
• Resident Satisfaction Survey – complaints results
• Rent increase
• Latest news on the customer service and repairs review
• Video camera doorbells
• Fraudulent subletting
• Upcoming estate walkabouts & drop-ins
• You Said, We’re Doing

City of London Housing Service @Home Newsletter March 2023 If you have any photos of your estate you would like us to feature in the future, email the team.