University of London, Housing Services

Did you know that most letting fees are banned under the Tenant Fees Act, including admin fees for tenancy agreements? If you’re unsure whether a fee is prohibited, contact us for advice. Click the link in our bio.

Not sure about your tenancy agreement? Book a FREE contract checks with us, in person or remotely. We can explain confusing terms and flag unfair or problematic clauses before you sign. No time for an appointment? Read our Contract Checking Guide on our website. Link is in bio.

Lost your rental key? Your landlord can charge a fee—but it must be reasonable and supported by written proof of the cost. Think you’re being overcharged for a key or lock replacement? Get in touch for advice. Click on the link in the bio.

Is your landlord refusing to do repairs? They could be in breach of their statutory obligations.

Book an appointment with us for advice about your landlord's obligations, practical steps you can take, and potential compensation.

Click the link in our bio to book an appointment.

Having issues with your landlord? 🏡 ULHS is here to support you. We offer advice on your rights, help with disputes, check contracts, and guide you through complaints or next steps. Don’t deal with it alone - reach out to ULHS for expert support! Contact us via link in bio.

Moving in or moving out of your rental property? We would always advise you to take date-stamped pictures on the days you move in and move out to avoid any deposit disputes with your landlord.
For more information on our services and to get in touch, click on the link in the bio.

If you are three or more tenants living together, your property might require an HMO licence. If your property needs a licence but doesn't have one, you may be able to seek a Rent Repayment Order to claim some rent back. See our housing guide: https://linktr.ee/ULHS

Looking for private housing in London? 🏡 Our Private Housing Guide helps you find a place, avoid scams, understand contracts, and know your rights as a renter. Start your search with confidence: https://stories.london.ac.uk/private-housing-guide/

Looking for accommodation but not sure how much rent you can afford?
When judging affordability, you should consider not only the rent but also other costs, such as utilities, travel, and socialising. Our Housing Guide offers some great budgeting tips. Click the link in our bio to view the guide.