Sheffield's Housing and Neighbourhoods Service

30/10/2026

Your voice matters!

We're asking tenants and leaseholders to help shape our new Tenant and Leaseholder Engagement Strategy.

Have we got it right? Take our short survey and tell us what you think about our plans for resident involvement and influence.

It takes around 10 minutes to complete, and closes Sunday 22 November 2026

Every response will help us improve the final strategy before it is approved.

Complete the survey here: https://haveyoursay.sheffield.gov.uk/tenant-and-leaseholder-engagement-strategy

05/10/2026

Your Voice Matters: Meet Sheffield's New ARCH Tenant Representative

Hello everyone,

My name is Sam Adeyemi, and I am delighted to introduce myself as Sheffield City Council's new ARCH Tenant Representative.

ARCH (Association of Retained Council Housing) is a group of councils across England that own and manage their council homes. The organisation works to make sure councils and tenants have a strong voice on housing issues and get the best possible support and services.

My role is to make sure the views of Sheffield tenants are heard in national housing discussions. I will listen to your experiences, share your feedback with ARCH, and bring back ideas that could help improve housing services in Sheffield.

I applied for this role because I believe every tenant deserves to be heard. The best services come from listening to the people who use them every day.

Over the years, I have worked with people from many different backgrounds in our community. This has shown me the value of listening, treating people with respect, and working together to find practical solutions.

As your ARCH Tenant Representative, I want to be open, fair and approachable. Every tenant's experience matters, and I am keen to hear from as many people as possible.

After attending ARCH meetings and conferences, I will provide updates through Sheffield City Council's tenant newsletters. These updates will share:

• The key topics discussed
• What I have learned
• How new ideas could benefit tenants in Sheffield

I will also highlight good practice from other councils that could help improve services and strengthen communities across our city.

I am looking forward to listening, learning and working with tenants across Sheffield. Together, we can help shape better services and make a positive difference for our communities.

Thank you for your support.

Sam Adeyemi
ARCH Tenant Representative

29/09/2026

Thank you to everyone who entered this year’s Garden Competition.

We were very impressed by the gardens we visited, and the time and effort residents have put into them. Many people also told us how much they enjoy gardening and how it helps them relax and feel good.

The standard was very high, which made choosing the winners a difficult task. If your garden was not selected, please do not be disappointed. Every garden we saw helped make the local area a brighter and greener place.

Look at some of the gardens we visited in the photos below.

The winners will be announced in the autumn.

23/09/2026

Free Housing Advice and Support

Did you know you can get free, independent advice about council housing from the Housing Ombudsman?

Their website offers helpful guidance on topics including repairs, damp and mould, anti-social behaviour, service charges, fire safety and moving home. You'll also find information about your rights, what you can expect from your landlord and what to do if things go wrong.

There are also short videos explaining the complaints process, available in a range of languages.

To find out more, visit the Housing Ombudsman website.
https://www.housing-ombudsman.org.uk/

21/09/2026

Working together to support local charities
Our partnership with Vaillant Boilers has raised £4,608 for local charities.

Vaillant are one of our contractors. Over the past year, we have worked together to raise money for the Lord Mayor’s Charity. The money raised will help people across Sheffield.

The cheque was presented to the Lord Mayor, Councillor Andrew Sangar. The money will be shared between Roundabout Housing and MESMAC. These are two charities that provide valuable support to people in our city.

We would like to thank Vaillant and everyone who helped raise the funds. This generous donation will make a real difference and shows what can be achieved when we work together to support local communities.

18/09/2026

Volunteer Tenant Inspectors: Helping Keep Our Neighbourhoods Looking Their Best

Did you know our Volunteer Tenant Inspectors help us monitor the quality of cleaning and grounds maintenance in our blocks and estates?

Our volunteers visit flats and maisonettes, identify any issues and help ensure standards are maintained across our neighbourhoods. If you see them out and about, they'll be wearing an ID badge, so feel free to say hello and learn more about the work they do.

A big thank you to all our Volunteer Tenant Inspectors for the time and commitment they give to helping improve our communities.

16/09/2026

Tenant Satisfaction Update: Homes Are Well Maintained

We're pleased to share that 73% of tenants say their home is well maintained, up 1% from last year.

A safe, comfortable and well-maintained home is important, which is why we continue to invest in repairs, property inspections and improvements across our housing stock.

While we're encouraged by this result, we know there is still more to do. Tenant feedback helps us understand what's working well and where we need to improve.

Thank you to everyone who took part in the survey. Your feedback is helping us shape better services and improve outcomes for tenants across our communities.

14/09/2026

Tenant Engagement Review: What You Told Us and What Happens Next

More than 550 tenants took part in our recent Tenant Engagement Review, sharing their experiences through surveys, focus groups and discussions. We’d like to thank everyone who contributed.

To carry out the review, we worked with independent tenant engagement specialists, Tpas, to take an in-depth look at how we involve tenants in decisions about our housing services. Your feedback helped identify both our strengths and the areas where we need to do better.

The review found that there are already many opportunities for tenants to get involved. However, it also highlighted a key message from tenants: while people are willing to share their views, they want to better understand how their feedback influences decisions and leads to real improvements.

Based on what you told us, Tpas has made a number of recommendations, including making it easier to get involved, reaching a wider range of tenants and improving the way we show the impact of tenant feedback.

We are now using these recommendations to develop a new Tenant Engagement Strategy. Importantly, tenants will play a central role in shaping this strategy. There will be opportunities this autumn to share your views before the final strategy is agreed later this year.

Your voice matters, and your feedback is helping us build stronger services and ensure tenants have a greater say in the future. Thank you for being part of the journey.

27/08/2026

Pre-election Rules on Publicity (PERP) are currently in place. These rules stay in place until polls close at the by-election for Walkley on 17 September.
During this time, we must follow the Code of Recommended Practice on Local Authority Publicity (2011).
This helps us keep our social media channels politically neutral. While PERP is in place, we will remove all political comments. This includes comments about political parties, candidates, or political issues.
To find out more, visit the link below

This guide provides advice and guidance on the publicity restrictions that should be observed by local authorities during the pre-election period.