Gambia Competition & Consumer Protection Commission

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Gambia Competition & Consumer Protection Commission GCCPC protects consumers and promotes fair competition. We enforce the Competition Act 2007 and administer the Consumer Protection Act 2014.

22/10/2026

What does the GCCPC-GCAA partnership mean for air passengers and the aviation sector?

GCCPC Executive Secretary, Mr Basiru Njie, explains the importance of the MoU in strengthening cooperation, promoting fair competition and protecting consumers’ interests in The Gambia’s aviation sector.

GCCPC and NEA Sign MoU to Promote Consumer Protection and Environmental SustainabilityThe Gambia Competition and Consume...
22/10/2026

GCCPC and NEA Sign MoU to Promote Consumer Protection and Environmental Sustainability

The Gambia Competition and Consumer Protection Commission (GCCPC) and the National Environment Agency (NEA) on Wednesday, 21 October 2026, signed a Memorandum of Understanding (MoU) to strengthen cooperation in consumer protection, environmental sustainability and responsible consumption.

The partnership will facilitate joint research, public awareness, staff training, information sharing and coordinated action on issues relating to hazardous products, waste management and green energy solutions.

Through this collaboration, both institutions aim to promote informed consumer choices, strengthen consumer protection and contribute to a safer, healthier and more sustainable environment in The Gambia.

GCCPC and GCAA Sign MoU to Strengthen Cooperation in AviationThe Gambia Competition and Consumer Protection Commission (...
21/10/2026

GCCPC and GCAA Sign MoU to Strengthen Cooperation in Aviation

The Gambia Competition and Consumer Protection Commission (GCCPC) and the Gambia Civil Aviation Authority (GCAA) have signed a Memorandum of Understanding (MoU) to strengthen cooperation in promoting fair competition and protecting consumers in The Gambia’s aviation sector.

The agreement establishes a framework for collaboration in complaint resolution, information sharing, consumer education, joint investigations, market studies, enforcement and capacity development.

Under the MoU, the two institutions will coordinate the handling and referral of complaints, share relevant information and collaborate on investigations to address competition and consumer protection concerns relating to aviation products and services.

Through this partnership, GCCPC and GCAA reaffirm their commitment to working together within their respective mandates to strengthen regulatory coordination, promote compliance and advance consumer welfare in the aviation sector.

MONDAY CONSUMER REMINDER Have you noticed a sudden increase in the price of essential commodities in the market such as ...
19/10/2026

MONDAY CONSUMER REMINDER

Have you noticed a sudden increase in the price of essential commodities in the market such as rice, sugar, onions, tomatoes, cooking oil or flour? Let the GCCPC know.

Two months ago, a concern was raised over the price of a cup of American rice at Banjul Albert Market, despite wholesale prices remaining unchanged. The Commission intervened, and the retail price returned to its previous level.

The GCCPC does not control prices, but we are mandated to investigate exploitative conduct and unfair market practices.

Your information can help us investigate and establish what is happening.

If you notice a sudden or unusual price increase, call us, tell us the commodity, the market and the location. We will do the necessary checks.

📞 Contact the GCCPC
Kotu: 835000033
Basse: 877800033 / 866976665
Farafenni: 877800034 / 866976655

We are here to serve the people. Give us a tip. Help us keep our markets fair.

GCCPC - Leveling the Field for Development

14/10/2026

CONSUMER TESTIMONY - HER CONCERN, OUR RESPONSE

After purchasing an iPhone, a consumer discovered that the phone had issues and did not meet her expectations. She returned it to the seller, but was unable to get her money back.

She then brought the matter to the GCCPC. Within a week, our Consumer Protection Officers helped her secure a refund.
In this video, she shares her experience and explains how the Commission helped resolve her consumer concern. The testimony is in Mandinka.

At the GCCPC, we take consumer concerns seriously and work to find appropriate solutions within our mandate.

If you have a consumer concern, report it to the GCCPC.
📍 Kotu: 835000033
📍 Basse: 877800033 / 866976665
📍 Farafenni: 877800034 / 866976655
GCCPC - Leveling the Field for Development

CONSUMER REMINDER ⚠️BE CAREFUL BEFORE YOU BUY ONLINE!Before buying anything online, take a moment to check who you are d...
13/10/2026

CONSUMER REMINDER ⚠️

BE CAREFUL BEFORE YOU BUY ONLINE!

Before buying anything online, take a moment to check who you are dealing with.
Not every seller or offer is genuine.

✅ Check the seller’s background and reviews.
✅ Confirm the product, price and delivery terms.
✅ Read the terms and conditions before agreeing to a purchase.
✅ Be cautious about paying upfront to an unverified seller.
✅ Keep screenshots, receipts and proof of payment.

Remember, do your checks before you pay or enter into an agreement. A little caution can save you money and stress.

If you encounter a suspected scam or unfair business practice, report your concern to the GCCPC.
📍 Kotu: 835000033
📍 Basse: 877800033 / 866976665
📍 Farafenni: 877800034 / 866976655
GCCPC - Leveling the Field for Development

KNOW YOUR CONSUMER RIGHTS!You paid for a service but have not received what was promised. What can you do?A Consumer Ask...
12/10/2026

KNOW YOUR CONSUMER RIGHTS!

You paid for a service but have not received what was promised. What can you do?

A Consumer Asks

“We completed our two-year programme in December and paid all our tuition fees, but we are still waiting for our final attestation. What can we do?”

✅ GCCPC Responds

When you pay for a service, you are a consumer too. If you have paid for a programme and an agreed deliverable remains outstanding, you may have grounds to lodge a consumer complaint.

The GCCPC can assess the matter and take appropriate steps if it falls within the Commission’s mandate.

Have you paid for a service but not received what was agreed? Report your concern to the GCCPC for assessment.

📍 Kotu: 835000033
📍 Basse: 877800033 / 866976665
📍 Farafenni: 877800034 / 866976655

GCCPC - Protecting Consumers. Promoting Fair Competition.

WE ARE HIRING!The Gambia Competition and Consumer Protection Commission (GCCPC) invites applications from qualified cand...
09/10/2026

WE ARE HIRING!

The Gambia Competition and Consumer Protection Commission (GCCPC) invites applications from qualified candidates for the position of Consumer Protection Officer.

The successful candidate will receive and resolve consumer complaints, conduct consumer education and awareness programmes, undertake market investigations and provide advice to consumers and businesses.

Applicants must hold a Bachelor’s degree in Business Administration, Economics, Law or a related field, with at least two years of relevant post-qualification experience.

Deadline for applications is 20 October 2026.

For application details, please refer to the flyer.

WE ARE HIRING!The Gambia Competition and Consumer Protection Commission (GCCPC) invites applications from qualified and ...
09/10/2026

WE ARE HIRING!

The Gambia Competition and Consumer Protection Commission (GCCPC) invites applications from qualified and experienced professionals for the position of Director of Consumer Protection.

The successful candidate will provide strategic leadership on consumer protection matters, including consumer education and advocacy, complaint resolution, investigations, research and policy advisories.

Applicants must hold a Master’s degree in Business Administration, Economics, Law or a related field, with at least seven years of relevant post-qualification experience in a managerial role.
Deadline for applications is 20 October 2026.

For application details, please refer to the flyer

YOUR COMPLAINT MATTERS!When you walk into the GCCPC or lodge a complaint about a consumer issue or suspected unfair busi...
09/10/2026

YOUR COMPLAINT MATTERS!

When you walk into the GCCPC or lodge a complaint about a consumer issue or suspected unfair business practice, you deserve to be taken seriously.
Our professional staff assess complaints and take appropriate steps where the matter falls within the Commission’s mandate. We do not simply ignore complaints.

If you believe your rights have been violated or have information about a practice that may undermine fair competition, come forward and report it.

Give us the opportunity to look into it. Your complaint matters.
📍 Kotu: 835000033
📍 Basse: 877800033 / 866976665
📍 Farafenni: 877800034 / 866976655
GCCPC - Protecting Consumers. Promoting Fair Competition.

Address

Kotu East
Kotu

Opening Hours

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 12:30

Telephone

+2204466793

Website

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