Une large gamme de services de centre d'appels comprenant à la fois des solutions en Live et automatisés, ainsi que des services polyvalents dans plusieurs
Passionate businesses deliver great products. As you shop for a professional contact center or business answering service we believe that our passion for the details--for recruiting the right people, for building world class technological advantages, and for relentlessly focusing on stats, training, and technology will help your business succeed in a 24x7 world. We value your business and offer th
25/07/2014
Au Sénégal, une révolution entrepreneuriale entraîne toute l' Afrique de l' Ouest Lors de mon passage à Dakar, un entrepreneur du web m\'expliquait qu\'au Sénégal, "l\'on créé une startup d\'abord pour se prendre en main, ensuite pour résoudre les problèmes du quotidien et donc au final aider son pays". Car au pays de la Teranga, les problèmes ne manquent pas, à commencer par le…
200 emplois créés. 1000 autres emplois qui seront créés dans les 18 prochains mois au Sénégal, sans compter les emplois crees dans la sous region Ouest Africaine. Voila un bon debut d'impact..
200 jobs created. 1,000 more jobs will be created in the next 18 months in Senegal, not to mention the jobs created in the sub-region of West Africa. That is a good start .. impact
Our primary objective is to help your customers with their immediate reason for calling, chatting, or emailing - from customer care questions and orders to complaint resolution. Callstar Team Sales learns about your products, policies, and protocols so that we're able to advise customers on their best course of action. We use this knowledge to soft sell customers on upgrades, additions, or other products that will benefit them.
Overbearing salespeople quickly turn customers off. Instead of pushing, Callstar's Team Sales approaches inbound sales from a consultative point of view. Each customer interaction is an opportunity to increase sales - particularly maximizing your direct response investment.
Being professional is a critical part of providing superior customer care. After one phone call or online chat, your customers should feel satisfied that a competent, helpful person assisted them in every way possible. Our responsive associates adapt to the needs of your business and clients.
Why do emerging businesses and Fortune 500 companies choose Callstar?
Passionate businesses deliver great products. As you shop for a professional contact center or business answering service we believe that our passion for the details--for recruiting the right people, for building world class technological advantages, and for relentlessly focusing on stats, training, and technology will help your business succeed in a 24x7 world.
Situe a l'est de Dakar a la Patte d'oie builders, le centre accueille en temps plein 200 agents operant en anglais et francais.
18/07/2014
Bienvenue a Callstar senegal
Here we are, le premier Call Center bilingue francais/anglais, du genre au senegal