TCI Department of Trade, Industry, and Fair Competition

TCI Department of Trade, Industry, and Fair Competition

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Facilitating Turks and Caicos Islands' trade agenda. Empowering consumers, fostering trade, and promoting 'Made in TCI' excellence.

Stay informed, stay empowered!

22/05/2026

The Department of Trade, Industry and Fair Competition (DTIFC) presents the Fuel Report for May 15thโ€“18th, 2026. โ›ฝ๐Ÿ“Š

As part of our mandate under the Consumer Protection Ordinance (CPO), DTIFC remains committed to protecting consumer interests and promoting transparency in the supply of goods and services throughout the Turks and Caicos Islands.

The Fuel Report provides consumers with updated information on fuel pricing trends across the TCI, helping the public stay informed and better understand changes in fuel costs within the local market.

๐Ÿ”Ž To view a comparison of previous and current fuel prices, click the link in our bio.

For previous Fuel Price Reports and additional information, visit:๐ŸŒ www.gov.tc/trade

๐Ÿ“ง [email protected]๐Ÿ“ž 649-338-3703

TCI KnowYourRights Transparency Providenciales ConsumerAwareness

28/04/2026

The New Department of Trade newsletter is out now! Stay informed with the latest updates, insights and opportunities. For the full article, visit our website : www.gov.tc/trade

27/04/2026

The Department of Trade, Industry, & Fair Competition officially opens registration for the Quality Certification Programme.

This programme is designed to assist TCI Belonger-owned businesses in improving product quality. It will support businesses in strengthening standards development and achieving Certification.

The registration link is the bio/link segment entitled "Registration for Quality Certification Programme" as well as available on the Department of Trade website.

For further information, contact the Department of Trade via phone (338-3703) or via email address ([email protected]).

Register today!!!


13/04/2026

Know Your Consumer Rights!
As a consumer, you deserve fairness, safety, and transparency with every purchase.
The Right to Protection โ€“ You're protected against unfair practices and false representations.
The Right to Be Informed โ€“ Make informed choices with accurate information.
The Right to Seek Redress โ€“ Get fair compensation for faulty goods or poor services.
The Right to Consumer Awareness โ€“ Stay educated about your rights and responsibilities.
The Right to Choose โ€“ Access a variety of goods and services at competitive prices.
The Right to File a Complaint โ€“ Raise concerns and get justice.
Consumer Protection is Everybody's Business!

Photos from TCI Department of Trade, Industry, and Fair Competition's post 07/04/2026

BEGINS
ย 
THE DEPARTMENT OF TRADE, INDUSTRY, & FAIR COMPETITION OFFICIALLY LAUNCHES THE INAUGURAL NATIONAL QUALITY COUNCIL
ย 
Providenciales, Turks and Caicos Islands โ€“ Tuesday, 31st March 2026: The Department of Trade, Industry, & Fair Competition on Friday 27thย of March 2026, officially launched the inaugural National Quality Council. This council which comprises of members from both government institutions and key entities from the private sector, would serve as the principal advisory body for the development, implementation, and oversight of national standards, technical regulations, metrology, accreditation and conformity assessment services. The National Quality Councilโ€™s mandate is to guide the standardization strategy, oversee implementation, and advise on quality related legislation as well as policy matters.

The inaugural meeting kicked off with an invocation, followed by remarks by the Deputy Permanent Secretary for the Ministry of Finance Ms. Thomas, the Director of the Department of Trade, Industry, & Fair Competition (DTIFC) Mrs. Grant, and a key representative of CROSQ Mrs. Baptiste. All of the speakers reinforced the importance of ensuring that the National Quality Policy is placed into effect and its role in transforming the Turks and Caicos Islands (TCI). The National Quality Policy is a policy that establishes the infrastructure and framework for quality and standards being implemented within the TCI. The National Quality Policy once in effect would improve trade within the TCI, strengthen consumer protection through quality and standard requirements, facilitate a greater value for money for consumers regarding goods and services, an increase in business opportunities due to a stronger alignment and positioning on the global frontier, strengthening TCI businesses regarding export readiness, along with the TCI being in full compliance with globally recognized standards. The National Quality Policy Implementation Project Kickoff was then conducted by the consultants Mesopartner. The DTIFC and its key stakeholders look forward to continuing the development of national quality policies and standards within the Turks and Caicos Islands.

23/03/2026

We brought consumer protection to the Louise Garland Thomas High School ๐Ÿ’ก

During our recent school visit, students learned how consumer protection works and why knowing your rights matters, even at a young age.

From understanding fair pricing to knowing what to do when something goes wrong, it all starts with awareness.

Have a concern? Speak up. Weโ€™re here to help.

๐Ÿ“ž (649) 338-3703
๐Ÿ“ง [email protected]

18/03/2026

๐Ÿ“ฉ Have you submitted your consumer complaint yet?

Weโ€™re here and ready to assist you.

If youโ€™ve experienced an issue with goods or services, donโ€™t wait โ€” reach out today.

๐Ÿ“ž (649) 338-3703
๐Ÿ“ง [email protected]

Know your rights. Let us help you.

16/03/2026

โœ”๏ธ Consumer Protection Week Recap

Thank you to everyone who participated in this yearโ€™s Consumer Protection Week โ€” from the Consumer Information Help Desk and Suppliers Business Forum to the Consumer Resource Fair and our closing Thanksgiving Service.

Your engagement, questions, and support help strengthen consumer awareness and build a fairer marketplace in the Turks and Caicos Islands.

Together, we continue to remind our community that consumer protection is everyoneโ€™s business!

16/03/2026

Final Day of Consumer Protection Week

We concluded Consumer Protection Week with a meaningful Consumer Empowerment & Thanksgiving Service at the Wesleyan Methodist Church ๐Ÿ˜‡

This special gathering reminded us that building trust, fairness, and accountability in the marketplace begins with informed consumers and responsible businesses.

Thank you to everyone who joined us in reflection and community as we closed out an impactful week.

16/03/2026

Final Day of Consumer Protection Week ๐Ÿ™๐Ÿพ

We concluded Consumer Protection Week with a meaningful Consumer Empowerment & Thanksgiving Service at the Wesleyan Methodist Church ๐Ÿ˜‡

This special gathering reminded us that building trust, fairness, and accountability in the marketplace begins with informed consumers and responsible businesses.

Thank you to everyone who joined us in reflection and community as we closed out an impactful week.

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Location

Telephone

Address

10 Parade Avenue, Downtown
Providenciales

Opening Hours

Monday 08:30 - 16:30
Tuesday 08:30 - 16:30
Wednesday 08:30 - 16:30
Thursday 08:30 - 16:30
Friday 08:30 - 16:00