Consumer Affairs Tonga

Kataki ʻo fakatokangaʻi ange ʻa e fakatokanga mahuʻinga ko eni mei he Pangike BSP.

BSP Tonga|All businesses operating BSP EFTPos terminals are reminded that payment of goods and services must not incur any additional fees for customers. Any instances of non-compliance should be reported via phone (676) 20873 / 20871 / Toll Free call 0800 800 or email [email protected]

📢 Tokoni ki he Konisiuma

‘I he teuaki ae Konifelenisi 'ae Siasi Uesiliana Tau‘atāina, ‘oku mau faka‘amu ke fakamanatu ki he kau fakatau ke nau hoko ko e kau konisiuma fakapotopoto

Ko ho'o ngaahi fatoingia koe Konisiuma Fakapotopoto:

🛒 Fokotu‘utu‘u ha‘o lisi fakatau kimu‘a pea ke ‘alu ki he falekoloa ke faka‘ehi‘ehi mei he ngaahi fakamole.
🏷️ Toe siofi ae ngaahi fakamatala ‘i he ngaahi leipolo me‘akai (food labels) ke fai ha ngaahi fili fakapotopoto mo mo‘ui lelei ange.
💰 Vakai‘i mo fakafehoanaki ‘a e ngaahi mahu‘inga ke ma‘u ai ‘a e mahu‘inga lelei taha ki ho‘o pa‘anga.
⛽ Fakasi‘isi‘i ‘a e ngaahi fefonongaki ke tokoni ki hono fakasi‘isi‘i ‘a e fakamole ki he pen*sini.
🌱 Poupou‘i ‘a e malu‘i ‘o e ‘atakai ‘aki hono fakasi‘isi‘i ‘a e fakatau mo hono ngāue‘aki ‘o e ngaahi mea pelesitiki.
🍽️ Ngāue‘aki ‘a e ngaahi meakai maka mo e ngaahi naunau ‘e lava ‘o toe ngāue‘aki kae ‘oua ‘e falala ki he ngaahi naunau pelesitiki .

‘Oku lava ke tau tokoni ki hono malu‘i ‘o hotau ‘atakai, fakahaofi ‘a e pa‘anga, mo langa hake ha Tonga ‘oku tolonga mo tu‘uloa ange ‘i he‘etau fai ha ngaahi fili fakapotopoto.
___________________________

📢 Consumer Advice

As we approach the Free Wesleyan Church Conference, we would like to encourage all consumers to be responsible and mindful in their spending and lifestyle choices.

Please consider the following:

🛒 Plan your shopping list before going to the store to avoid unnecessary purchases
🏷️ Check food labels carefully to make informed and healthy choices
💰 Compare and check prices to ensure you are getting value for money
⛽ Reduce unnecessary travel to help save petroleum and cut fuel costs
🌱 Promote sustainability by reducing the use of plastic containers
🍽️ Use reusable items such as ceramic ware instead of disposable plastics

By making small, responsible choices, we can protect our environment, save money, and support a more sustainable Tonga.

PSDI delivers 3-day training program to support implementation of Tonga's new Consumer Protection Act PSDI delivered a 3-day training program to staff of the Consumer Protection Division of Tonga's Ministry of Trade and Economic Development (MTED) from 19 to 21 May, aimed at strengthening enforcement capability to support implementation of the country's new Consumer Protection Act.

HIKI TOTONGI KASA 'O KAMATA HE 'AHO 1 'O SUNE, 2026

Ke mea'i 'e Hou'eiki pea ke 'ilo 'e he Tonga kotoa, ko e ngaahi totongi ko'eni 'e kamata ngaue'aki ia 'i he 'aho ahoni aho Monite aho 1 'o Sune 2026

Ki ha ngaahi fakaikiiki pe faka'eke'eke ta mai ki he 7400129 extension 131 pe ko e 0800600

Va'a Tokangaekina 'ae Konisiuma
________________________________

LPG GAS PRICES INCREASE ON THE 1ST OF JUNE, 2026

For Public Notice and Information, these prices are to be effective today on Monday 1st June 2026.

For further enquiries, call 7400129 extension 131 or 0800600.

Ongoongo Tukuatu

Hiki Totongi Lolo ki Sune 2026

‘Oku faka‘amu ‘a e Potungaue Fefakatau‘aki mo e Langa Fakalakalaka faka‘ekonomika ke fakahoko atu ke mea’i ‘e Hou‘eiki mo e Kakai ‘o e Fonua ‘a hono fokotu’u ‘e he P**e Fe’unga ‘a e ngaahi totongi lolo fo‘ou ki he mahina ko Sune 2026 ‘o kamata ngaue’aki aho Monite aho 1 o Sune 2026

Koe totongi fakamovetevete ki Tongatapu ni, koe

Pen*sini hiki aki seniti .20 ‘o $4.15 ki he lita
Kalasini hiki aki seniti .45 ‘o $4.30 ki he lita
Tisolo hiki aki seniti .45 ‘o $5.05 ki he lita

Malo Aupito
Va'a Tokangaekina 'ae Konisiuma
_________

PRESS RELEASE

Increase in Petroleum Prices for June 2026

The Ministry of Trade and Economic Development wishes to advise the public that the Tonga Competent Authority (TCA) has approved new petroleum prices, effective Monday, 1 June 2026.
As a result, the updated retail prices for Tongatapu are as follows:

Petrol: Increased by 0.20 cent to $4.15 per litre
Kerosene: Increased by 0.45 cent to $4.30 per litre
Diesel: Increased by 0.45 cent to $5.05 per litre

Thank you.
Consumer Protection and Fair Trade Division

Fanongonongo Totongi Tekisi Fo'ou

‘Oku ‘oatu ae fanongonongo ko eni ke mea’i e Hou’eiki pea ke lave’i he Tonga kotoa, kuo tali ‘e he Komiti P**e Fe'unga ‘a e totongi fo’ou 'oe tekisi.
Ko e ngaahi totongi fo’ou ki he tekisi ki Tongatapu mo Vava’u ‘e kamata ngaue’aki ia ‘aho Monite, 18 ‘o Me, 2026.

Totongi kihe Tekisi Motoka (pasese 4) ki Tongatapu
• Mei he 7 am ki he 7pm koe fuofua kilomita ‘oku $4.05 pea $1.40 ki he kilomita kotoa pe ‘oku tanaki mai kiai.
• Mei he 7 pm ki he 7 am koe fuofua kilomita ‘oku $4.45 pea $1.55 ki he kilomita kotoa pe oku tanaki mai ki ai.

Totongi kihe Tekisi Me’alele pasese 5 ki ‘olunga ki Tongatapu.
• Mei he 7 am ki he 7 pm koe fuofua km oku $4.70 pea $1.60 ki he km kotoa pe oku tanaki mai kiai
• Mei he 7 pm ki he 7 am, koe fuofua kilomita ‘oku $5.20 pea $1.75 ki he toenga ‘oe kilomita

TOTONGI TEKISI FO’OU KI HE VAHEFONUA VAVA’U:
Totongi kihe Tekisi Motoka (pasese 4)

• Mei he 7 am ki he 7 pm koe fuofua kilomita oku $4.70 pea $1.70 ki he kilomita kotoa pe ‘oku tanaki mai kiai.
• Mei he 7 pm ki he 7 am, koe fuofua kilomita ‘oku $5.20 pea $1.90 ki he kilomita kotoa pe oku tanaki mai ki ai.
Totongi kihe Tekisi Me’alele pasese 5 ki ‘olunga ki Vava’u.
• Mei he 7 am ki he 7 pm koe fuofua kilomita oku $5.50 pea $1.80 ki he kilomita kotoa pe oku tanaki mai kiai
• Mei he 7 pm ki he 7 am koe fuofua kilomita ‘oku $6.00 pea $2.00 ki he toenga ‘oe kilomita

Totongi taimi tatali ‘oku $9.00 ki he houa tatau pe ki he motoka (pasese 4) moe me’alele pasese 5 ki ‘olunga ki Tongatapu mo Vava’u foki.

Fakatokanga’i ange ko e totongi ma’olunga taha eni, pea ‘e lava pe ki he ngaahi kautaha tekisi ke nau ngaue’aki pe ha’anau rate ‘oku ma’ulalo ange
______________________

Notification: New Taxi Rates

Public is hereby advised that Competent Authority has approved new interim taxi rates on 28th April, 2026. Taxi rates for Tongatapu and Vava’u will be effective on Monday 18th of May, 2026.
INTERIM TAXI RATES FOR TONGATAPU:

New Taxi Rates for Car (4 passengers) for Tongatapu
• From 7am to 7pm: $4.05 for 1st kilometre and $1.40 for additional kilometre after the 1st kilometre.
• From 7pm to 7am: $4.45 for 1st kilometre and $1.55 for additional kilometre after the 1st kilometre.
New Taxi Rates for vehicle (more than 4 passengers)
• From 7am to 7pm: $4.70 for 1st kilometre and $1.60 for additional kilometre after the 1st kilometre.
• From 7pm to 7am: $5.20 for 1st kilometre and $1.75 for additional kilometre after the 1st kilometre.

INTERIM TAXI RATES FOR VAVA’U:
New Taxi Rates for Car (4 passengers)
• From 7am to 7pm: $4.70 for 1st kilometre and $1.70 for additional kilometre after the 1st kilometre.
• From 7pm to 7am: $5.20 for 1st kilometre and $1.90 for additional kilometre after the 1st kilometre.
New Taxi Rates for vehicle (more than 4 passengers)
• From 7am to 7pm: $5.50 for 1st kilometre and $1.80 for additional kilometre after the 1st kilometre.
• From 7pm to 7am: $6.00 for 1st kilometer and $2.00 for additional kilometre after 1st kilometre.

Waiting Time: $9.00 per hour for both the car (4 passengers) and vehicle (more than 5 passengers).

Please note that the above interim taxi rates are the maximum rates and taxi operators can charge
lower than this but cannot exceed the maximum rate.

🌍 ‘AHO FAKAMAMANI LAHI KI HE ME’AFUA

📏 Kaveinga: Founga Fatu Tu’utu’uni Ngaue ‘oku Falala’anga

Na'e fakamanatu 'i he aho 20 'o Me 2026, ‘a e mahu’inga ‘o e me’afua totonu ki hono fakapapau’i ‘oku totonu, faitotonu, pea falala’anga ‘a e ngaahi tu’utu’uni mo e ngaahi ngaue ki hotau fonua mo e kakai. ‘Oku tokoni ‘a e meafua ki he fefakatau’aki, mo’ui lelei, mo e malu’i ‘o e kau fakatau fakafou ‘i he ngaahi me’afua ‘oku totonu mo falala’anga.

Ke hoko atu ‘etau ngaue fakataha ke langa hake ha ngaahi tu’utu’uni falala'anga mo e ngaahi ngaue fakafonua fakafou ‘i he me’afua totonu mo pau.

📢 Kapau ‘oku ke ma’u ha launga fekau’aki mo e ngaahi me’afua loloa pe ngaahi me’afua mamafa, kātaki ‘o fetu’utaki mai ki he 0800600 pe ‘a’ahi mai ki homau ‘ofisi ‘i he Hala Salote, Fasi moe Afi.
_______________________________
🌍 WORLD METROLOGY DAY 2026

📏 Theme: Building Trust in Policy Making

On the 20th of May 2026 we celebrated the important role of measurements in creating fair, accurate, and reliable decisions for our consumers and nation. Metrology supports trade, health, safety, science, and consumer protection by ensuring accurate measurements we can trust every day.

Let us continue working together to strengthen confidence in policies and services through accurate and dependable measurements.

📢 If you have any complaints regarding weights and measurements, please contact us on 0800600 or visit our office at Hala Salote, Fasi moe Afi.

📢 TSCC NEWSLETTER – Issue 6 Now Available! | March– April 2026

Mālō e lelei!

We’re excited to share our latest TSCC Newsletter, featuring updates on our work to strengthen standards, support vendors, and promote fair trade across Tonga and the Pacific.
Take a look at how we’re making a difference together. 🇹🇴✨
We encourage all stakeholders and the public to stay informed and support the role of standards in building a safer and stronger Tonga. 🇹🇴

📧 For more information, email: [email protected]
📞 Phone: 7401809