Atlanta311

Call Website Contact the organization

Atlanta311 We are your one stop shop for all non-emergency services and general information for Atlanta.

The City of Atlanta is pleased to provide residents and customers with Atlanta 311 (ATL311). 311 is Atlanta’s primary phone number for government information and non-emergency services. Whether you’re a resident, business owner, or visitor, help is just a click or call away. We are building a strong foundation for successful, multi-channel operations.

10/22/2026

Today, ATL311 celebrates 12 years of service! Happy Birthday ATL311!

10/20/2026

📣 ATL311 DELIVERS! From the moment you submit a service request to the work that happens behind the scenes, ATL311 is here to help connect residents with the City services they need. 💪🏽🏙️
 
We take your concerns seriously, work with the appropriate City departments, and help move issues in the right direction. Because every report is an opportunity to make a difference in our community! 💙
 
See it. Report it. Let ATL311 help move it forward!
 
📲 Contact ATL311 to report non-emergency issues across the City of Atlanta.

Happy National Boss's Day! 📋️ 💼
10/16/2026

Happy National Boss's Day! 📋️ 💼

Hey, Atlanta! Take a look at what our incredible Supportive Services team accomplished in September! Results that speak ...
10/16/2026

Hey, Atlanta! Take a look at what our incredible Supportive Services team accomplished in September! Results that speak for themselves, and momentum we’re just getting started with. 🚀
To make a referral to ATL311 Supportive Services, please call in and select option 3 when prompted.

Happy National Boss's Day to ATL311's managers and supervisors!
10/16/2026

Happy National Boss's Day to ATL311's managers and supervisors!

💼 Happy National Boss's Day to our Senior Leadership team!📋️
10/16/2026

💼 Happy National Boss's Day to our Senior Leadership team!📋️

ATL311 is the City of Atlanta’s customer service center, providing residents, businesses, and visitors with direct acces...
10/14/2026

ATL311 is the City of Atlanta’s customer service center, providing residents, businesses, and visitors with direct access to non-emergency City services and information.
Contact us today to submit a non-emergency service request!

10/14/2026

As of 8:00 a.m. on Wednesday, October 14, 2026, the City of Atlanta Department of Watershed Management (DWM) has lifted the Boil Water Advisory issued on Sunday, October 11, 2026, for all residents and businesses in South Fulton, Fairburn, Union City, Chattahoochee Hills, and Palmetto.

Sampling results have confirmed that no contamination was detected in the public water system. Water may be used for all purposes without boiling. The City’s drinking water meets or exceeds standards established by the U.S. Environmental Protection Agency (EPA) under the Federal Safe Drinking Water Act. Also, the Georgia Environmental Protection Division has been notified.

DWM remains committed to protecting the safety and well-being of all our customers. We apologize for any inconvenience.

10/13/2026

Address

Atlanta, GA

Opening Hours

Monday 7am - 7pm
Tuesday 7am - 7pm
Wednesday 7am - 7pm
Thursday 7am - 7pm
Friday 7am - 7pm

Telephone

+14045460311

Alerts

Be the first to know and let us send you an email when Atlanta311 posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organization

Send a message to Atlanta311:

Shortcuts

Share