Atlanta311

Atlanta311

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We are your one stop shop for all non-emergency services and general information for Atlanta.

The City of Atlanta is pleased to provide residents and customers with Atlanta 311 (ATL311). 311 is Atlanta’s primary phone number for government information and non-emergency services. Whether you’re a resident, business owner, or visitor, help is just a click or call away. We are building a strong foundation for successful, multi-channel operations.

05/29/2026

Hey, Atlanta! Report code violations in the right of way to ATL311!

05/28/2026

Join us in celebrating our Quarter 1 Top Performers! 🎉
Your dedication, excellence, and commitment to serving Atlanta shine through every day. Thank you for setting the standard for exceptional service!

05/27/2026

Let's stay up to code, Atlanta! Report private property violations to ATL311.

05/25/2026

Happy Memorial Day!

05/23/2026

As of 7:30 am on Saturday, May 23, 2026, DWM has lifted the Boil Water Advisory issued on Friday, May 22, 2026, for customers in the Atlanta downtown corridor.

Sampling results have confirmed that no contamination was detected in the public water system. Water may be used for all purposes without boiling. The City’s drinking water meets or exceeds standards established by the U.S. Environmental Protection Agency (EPA) as required by the Federal Safe Drinking Water Act. Also, the Georgia Environmental Protection Division has been notified.

The boil water advisory has been lifted from the impacted area.

LINK: https://bit.ly/4a3Y3wa

05/22/2026

ATL311 will be closed on Monday, May 25th, in observance of Memorial Day. We will return on Tuesday, May 26th. There will be a 1-day delay in solid waste collections.

Photos from Atlanta311's post 05/22/2026

The City of Atlanta Department of Watershed Management has issued a boil water advisory for the City of Atlanta, specifically in the downtown area, due to an internal power failure at the Hemphill Water Treatment Plant. This boil water advisory is out of an abundance of caution and in accordance with Georgia EPD guidance for public notice.

DWM is currently monitoring operations and systems pressures. The boil water advisory will remain in place until DWM is cleared to lift the advisory, following completion of sampling protocols.

To protect the public from a potential health hazard, all residents and property owners who have experienced water outages and/or low water pressures are advised to boil all water prior to use or use bottled water for drinking, cooking, preparing baby food, or brushing teeth. The water should be boiled for one minute past a rolling boil. Infants, the elderly, and those with immune deficiencies should be cautious. Also, do not drink water from public water fountains in the impacted area.

05/22/2026

The City of Atlanta Department of Watershed Management has issued a boil water advisory for the City of Atlanta, specifically in the downtown area, due to an internal power failure at the Hemphill Water Treatment Plant. This boil water advisory is out of an abundance of caution and in accordance with Georgia EPD guidance for public notice.

DWM is currently monitoring operations and systems pressures. The boil water advisory will remain in place until DWM is cleared to lift the advisory, following completion of sampling protocols.

To protect the public from a potential health hazard, all residents and property owners who have experienced water outages and/or low water pressures are advised to boil all water prior to use or use bottled water for drinking, cooking, preparing baby food, or brushing teeth. The water should be boiled for one minute past a rolling boil. Infants, the elderly, and those with immune deficiencies should be cautious. Also, do not drink water from public water fountains in the impacted area.

05/21/2026

A junk car?! Even on private property?! Yes, Atlanta, you can report that to ATL311!

05/20/2026

This isn't the type of 💦 drip💦 you want, Atlanta! Contact ATL311 to report interior water leaks!

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Location

Telephone

Website

https://linktr.ee/atl311

Address

Atlanta, GA

Opening Hours

Monday 7am - 7pm
Tuesday 7am - 7pm
Wednesday 7am - 7pm
Thursday 7am - 7pm
Friday 7am - 7pm