If you would like to report a non-emergency by phone, dial 3-1-1. Dial 9-1-1 to report emergencies. When you call 9-1-1 in the United States, your call is answered by a local Public Safety Answering Point (PSAP). In the City of Cincinnati, that PSAP is the city's ECC. In addition to the call-taking function, the ECC serves at the dispatch center for the Cincinnati Police Department. In a typical year, ECC call-takers answer over 350,000 calls on 9-1-1 lines, and handle over 400,000 calls on non-emergency lines. Those calls result in approximately 300,000 police incidents, 16,000 fire incidents, and 60,000 emergency medical incidents each year.
