Iowa Senior Health Insurance Information Program & Medicare Patrol

Iowa Senior Health Insurance Information Program & Medicare Patrol

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SHIIP-SMP offers free, objective, confidential services to help Iowans understand Medicare options. Services are provided at no cost to the consumer. Government.

SHIIP-SMP utilizes a statewide network of sponsor sites and trained, certified volunteer counselors to deliver services locally. SHIIP - SMP provides confidential one-to-one counseling and conducts community outreach on preventing, detecting, and reporting Medicare fraud. SHIIP-SMP empowers consumers to make informed Medicare decisions and to access to technical and financial resources. SHIIP-SMP

05/14/2026

How does medical identity theft really affect you? Here are just a few examples.

- False or missed diagnoses
- Incorrect lab results
- Bills for services you didn't receive
- Denied services or prescriptions

Medicare fraud is a BIG deal. Protect yourself by learning more here: smpresource.org/you-can-help.

05/12/2026

For the first time ever, Medicare will unlock breakthrough weight-loss medications for just $50 a month, giving millions of seniors access to life-changing treatments previously out of reach. Starting July 1, 2026, the new Medicare GLP-1 Bridge program means affordable innovation is finally within reach for eligible people with Medicare Part D.

Remember, if you qualify, Medicare Part B also covers obesity screenings and behavioral counseling. Talk to your doctor to learn more about your options for weight loss and better health!

Photos from Iowa Senior Health Insurance Information Program & Medicare Patrol's post 05/08/2026

You have a right to emergency medical care regardless of your insurance status or ability to pay. ER services are typically provided when you have a medical condition that requires immediate action, such as an injury or sudden illness. You don't need a referral for emergency care, and your plan cannot require you to see in-network providers for emergency care.

Contact SHIIP-SMP if you have been denied coverage of emergency care and need assistance with an appeal. Call us at 1-800-351-4664, or visit shiip.iowa.gov to find a SHIIP-SMP sponsor site near you.

05/07/2026

Medicare Fraud Prevention Week (MFPW) is less than one month away! Medicare Fraud Prevention Week focuses on the actions everyone can take to prevent Medicare fraud, errors, and abuse.

Learn how you can protect yourself and your loved ones from Medicare fraud by joining the SMP June 1-5 to celebrate the week!

Learn more at: https://shiip.iowa.gov/prevent-fraud/medicare-fraud-spotlight-fraud-prevention-week.

05/07/2026

If you open a letter with a plastic Medicare card in it, don't "activate it." This is a scam. Medicare is not sending plastic Medicare cards. Report this to SHIIP/SMP at 1-800-351-4664.

05/04/2026

The force is strong with the Senior Medicare Patrol.

Photos from Iowa Senior Health Insurance Information Program & Medicare Patrol's post 04/23/2026
State of Iowa 04/16/2026

Sign up to receive the Iowa SHIIP/SMP quarterly e-newsletter!

Stay updated on what's new in Medicare, tips on saving money on your plans and prescriptions, and how to protect yourself from current Medicare scams and fraud. (It only comes out 4 times a year - so we won't fill your inbox. The next one is coming out April 30th!)

(https://public.govdelivery.com/accounts/IACIO/subscriber/new?topic_id=IACIO_1430)

State of Iowa For SMS: Message and data rates may apply. Reply HELP for help, STOP to cancel. To view terms and conditions, visit https://lnks.gd/2/rBWh8v. Message frequency may vary.

03/26/2026

SCAM ALERT: Plastic Medicare cards are being sent to beneficiaries. THESE ARE FAKE! Once they are received, individuals are asked to provide their personal information. Medicare will never ask for personal information, and Medicare cards are only paper.

Spread the word - the more we know what to look out for, the better we can protect ourselves and each other!

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Location

Telephone

Address

1963 Bell Avenue, Suite 100
Des Moines, IA
50315

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm