Wells Family Transition Managers

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Wells Family Transition Managers Veteran & family-owned senior transition & placement advocacy firm serving SW Ohio. Founded by Tena (20+ yrs exp) & Dylan Wells (82nd Airborne combat vet).

No-quotas, no data sales, family-first guidance. NPRA member. Service Continues Here.🇺🇸

Before meeting a new caregiver or touring a community, ask your older loved one what they would like people to call them...
10/22/2026

Before meeting a new caregiver or touring a community, ask your older loved one what they would like people to call them.

A first name, a nickname, or Mr. or Ms. with a last name may feel different to different people. Let them introduce themselves when they want to, and follow their lead.

You can help with the conversation without making every introduction on their behalf.

A small question that leaves the choice with them.

“Let me know if you need anything” can become a more useful offer.Try: “Would it help if I picked up groceries Thursday?...
10/22/2026

“Let me know if you need anything” can become a more useful offer.

Try: “Would it help if I picked up groceries Thursday? We can make the list together.”

Ask what your parent wants help with, agree on a task and a time, and put it somewhere you can both find it. If plans change, let them know rather than leaving them waiting.

A specific offer still leaves room for “no, thank you.”

You may know how the story ends. There may still be something you haven’t asked.When your parent feels like sharing a me...
10/21/2026

You may know how the story ends. There may still be something you haven’t asked.

When your parent feels like sharing a memory, ask about a detail: who took the photograph, what the place was like, or what happened next.

Give them room to finish without turning it into a quiz. If they would rather talk about something else, follow their lead.

What’s a family story you enjoy hearing?

“I can do that for you” is an offer. It doesn’t have to become a takeover.For an everyday task, try asking:• Would you l...
10/21/2026

“I can do that for you” is an offer. It doesn’t have to become a takeover.

For an everyday task, try asking:
• Would you like help, or more time?
• Which part would you like me to handle?
• How would you prefer we do it?

Then listen before reaching in. A sweater, a room arrangement or the order of the morning may seem small to someone else. It is still part of your parent’s day.

This is about ordinary preferences, not delaying urgent help.

On a nursing-home tour, ask what an ordinary meal would be like for your parent.• What choices are offered at each meal?...
10/21/2026

On a nursing-home tour, ask what an ordinary meal would be like for your parent.

• What choices are offered at each meal?
• How are dietary needs and food preferences handled?
• What help is available with eating and drinking when needed?

Let your parent describe what matters to them. Ask for specific answers rather than relying on a sample menu alone.

Source: Medicare, “Questions to Ask When You Visit a Nursing Home.”
https://www.medicare.gov/publications/12130nursing-home-checklist508.pdf

“I can take you” is a good start. Make sure the trip home is covered, too.Before your parent’s appointment, agree on:• W...
10/20/2026

“I can take you” is a good start. Make sure the trip home is covered, too.

Before your parent’s appointment, agree on:
• Who is driving each way
• Where to meet and how to reach one another
• Whether the driver will wait or return
• What to do if the appointment runs late

Ask what help your parent wants. For appointments with special transportation instructions, check with the care team in advance.

A few details settled together can make the day easier to manage.

When every visit becomes a list of things to fix, leave a little room for ordinary time together.Ask your parent what so...
10/19/2026

When every visit becomes a list of things to fix, leave a little room for ordinary time together.

Ask your parent what sounds good today: sitting outside, watching a favorite show, or having a cup of coffee. Follow their lead, including if they want a shorter visit.

Necessary tasks still matter. So does spending time together without making the whole visit a project.

What do you enjoy doing together?

Make room for “undecided.”If your parent wants help downsizing, start together with one drawer or a small box. Create th...
10/19/2026

Make room for “undecided.”

If your parent wants help downsizing, start together with one drawer or a small box. Create three places: keep, ready to give away, and undecided.

Your parent chooses where each item goes. Label the undecided box and agree when to revisit it. Check before anything leaves the house.

A useful question to start with: “Which things here would you most like to keep?”

A caller demanding gift-card payment is a reason to hang up.The FTC warns that legitimate businesses and government agen...
10/18/2026

A caller demanding gift-card payment is a reason to hang up.

The FTC warns that legitimate businesses and government agencies won’t tell you to buy gift cards to pay them. Don’t share the card numbers, PINs or photos with the caller. Those details can let someone take the balance even while you still hold the card.

Talk with your parent about pausing urgent payment requests and checking with someone they trust.

Already shared the codes? Contact the gift-card company right away. Keep the card and receipt, report what happened, and ask whether a refund is possible.

Before a parent comes home from the hospital, ask to talk through the care plan together.Explain the next steps to the c...
10/18/2026

Before a parent comes home from the hospital, ask to talk through the care plan together.

Explain the next steps to the care team in your own words. This gives everyone a chance to catch unclear instructions and ask questions.

If care at home includes an unfamiliar task, ask the team to demonstrate it, then watch you practice and give feedback. Tell them if you need more teaching or help.

Bring home the written instructions and a contact for follow-up questions.

Address

Kettering, OH
45420

Telephone

+15676441701

Website

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