NYC Department of Homeless Services

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NYC Department of Homeless Services DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into permanent housing.

As an agency comprised of 2,000 employees, with an annual operating budget of approximately $1 billion, DHS is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. As it engages in this mission, DHS employs a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Collaborating with other public agencies and nonprofit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers in transitioning from shelter into permanent housing. Furthermore, DHS remains committed to meeting its legal mandate to provide temporary emergency shelter to those experiencing homelessness in a safe and respectful environment. DHS requires shelter clients to gain employment, connect to work supports and other public benefits, save their income, and search for housing, to better prepare for independent living. Critical Objectives

Employment-focused programs and prevention services are the cornerstones of our work at DHS. Through this approach, we focus on the following critical objectives:

To increase the number of households prevented from becoming homeless
To reduce the number of individuals living on city streets
To ensure the availability of temporary, emergency shelter for individuals and families with no other housing options available to them
To increase client engagement and responsibility in moving to permanent housing
To maintain shelter safety and sanitation
To reduce clients' length of stay in shelter
To ensure that those who exit shelter remain stably housed in the community

10/07/2026

Did you lose your SNAP benefits because of the work requirements? 🛑 Good news: the compliance calendar officially reset on October 1st!

This means your past penalties are cleared, and you can re-apply right now to get your food assistance back. The reset gives you a fresh start and more time to find work, school, or other approved activities to meet the rules.

How to re-apply:
• Online: Submit your application on ACCESS HRA.
• Case Change: If your household still gets SNAP but you were removed, submit a case change on ACCESS HRA to be added back.

Don't wait to get your benefits restarted!
🔗 Learn more: nyc.gov/abawd
📞 Questions? Call 718-SNAP-NOW (718-762-7669)

10/07/2026

The DSS Marketplace creates opportunities for the City’s non-profit human service providers to connect with locally certified businesses. These businesses become key partners in providing goods and services to our clients. They also drive local economies by creating vital job opportunities for New Yorkers.

If you’re a locally certified business, or think you might qualify for certification, please email us at [email protected] or visit our Marketplace Resource Page. We’d be happy to connect you with information about resources, upcoming events, and opportunities to contract with us and our partners. We’d also be happy to connect you with information about hiring support. If you’re a non-profit or other institution looking for local talent, click here or contact us directly: ON.NYC.GOV/marketplace

10/06/2026

Last month, apprentice plumbers with UA Local Union No. 1 The Plumbers of New York City got a step up: new work boots from DSS Employment Services and NYC talent Pathways to Industrial and Construction Careers (PINCC) program.
Good tools and gear matter in the trades. They can also be a barrier to getting started.
PINCC helps low-income New Yorkers land good-paying union jobs in construction, transportation, industrial, maintenance, and building services.

NYC DSS Commissioner was proud to participate in the Connecting Families to Economic Supports (CFES) meeting yesterday a...
10/05/2026

NYC DSS Commissioner was proud to participate in the Connecting Families to Economic Supports (CFES) meeting yesterday at Robin Hood NYC HQ, alongside colleagues from the NYC Administration for Children's Services- ACS. The convening was part of a multi-year process to expand DSS’s proven benefits access model - NYCBenefits - so that it has greater capacity to serve New York’s vulnerable families, including ACS-involved families. The expansion will empower ACS providers to identify families' needs and connect them to NYCBenefits providers, strengthening economic security for NYC's most vulnerable families.

Through cross-agency collaboration and a shared commitment to supporting families, CFES positions NYCBenefits to help build stronger pathways to stability while working to mitigate entry and re-entry into the child protection system. This partnership reflects the power off bringing public agencies and community partners together around proven solutions that help NYC families thrive.

10/05/2026
10/05/2026

Fresh food grown in the neighborhood should be accessible to all New Yorkers.

Cultivating Community Connections to SNAP and Local Food: linking community gardens and Community Supported Agriculture programs (CSAs) to the benefits that help put that harvest on the table.

Qiana Mickie, Executive Director of NYC Urban Agriculture, at a CSA pickup at Sixth Street Community Center. These shares connect New Yorkers with regional farms. The produce is grown in New York State, and it is SNAP eligible. Quality. Safe. Affordable.

Sixth Street CSA · 638 E 6th Street · pickup 3–7 p.m. A place to gather. A path from harvest to the table.

Apply or manage SNAP in : nyc.gov/accesshra

Questions: 718-557-1399

NYC Mayor's Office of Urban Agriculture Sixth Street Community Center Pancho's Garden at Casa Panchita

Most people never see the scale of it.Last year the city’s food network moved tens of millions of pounds of groceries an...
10/02/2026

Most people never see the scale of it.

Last year the city’s food network moved tens of millions of pounds of groceries and meals through hundreds of pantries and kitchens. Kids, working adults, older New Yorkers. Same neighborhoods, different kitchens, same need.

This isn’t a campaign slogan. It’s the quiet infrastructure that keeps households from falling through.

If you or someone you know is stretched thin, start here: foodhelp.nyc or 311.

Today, NYC DSS Commissioner and DHS Administrator Henderson joined Project Renewall to open a new location featuring a w...
10/01/2026

Today, NYC DSS Commissioner and DHS Administrator Henderson joined Project Renewall to open a new location featuring a women’s shelter, supportive and affordable housing, an on-site medical clinic, and many more on-site services. Sites like this reflect DSS’ commitment to supporting New Yorkers experiencing homelessness every step of the way as they recover and return to permanent housing.

10/01/2026

Did you lose benefits due to new SNAP work requirements? Re-apply starting October 1, 2026. You will have more time to find work, school, or other approved activities to meet requirements. Learn more at nyc.gov/abawd

Flooding and coastal storms can happen quickly. Know your coastal flood evacuation zone, sign up for emergency alerts, a...
09/30/2026

Flooding and coastal storms can happen quickly. Know your coastal flood evacuation zone, sign up for emergency alerts, and make a plan for you and your loved ones before the next storm.

📱 Sign up for Notify NYC by texting NOTIFYNYC to 692-692 or visiting nyc.gov/notifynyc.

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