Virginia Beach Public Utilities

10/20/2026

National Prescription Drug Take Back Day is THIS Saturday! Treatment plants are not designed to remove medications from wastewater, so flushing them may unintentionally impact our local waterways.

Visit Lynnhaven Mall this Saturday between 10 a.m. and 2 p.m. to safely dispose of your unused medications.

Have other plans that day? Virginia Beach residents can drop off medications anonymously, year-round, at the prescription medication collection boxes located in all four Virginia Beach Police Department precincts.

Join Virginia Beach Police Department and City of Virginia Beach Department of Human Services on Saturday, Oct. 24, 10 a.m.-2 p.m. at Lynnhaven Mall for National Rx Drug . Dispose of unneeded medications and help keep our community safe. For more details, read our latest blog post: https://bit.ly/4ymd2uL

10/16/2026

Traffic Alert: An emergency sewer repair will result in the closure of Cleveland Street between Opal Avenue and Aragona Boulevard starting at 5 p.m. tomorrow, October 17. This repair is expected to be completed by 7 p.m. on Sunday, October 18; weather permitting.

10/15/2026

💧 What would a day without water look like? No morning coffee. No shower. No clean dishes.

Water plays an important role in our daily lives, and keeping it flowing takes more than you might think. From maintaining infrastructure to monitoring water quality, there’s a dedicated team working around the clock to support our community.

This , we recognize the importance of safe, reliable drinking water and the people who help deliver it to your tap every day.

Every drop matters, and so does the work that makes it possible!

10/14/2026

Our friends at askhrgreen.org are hosting an exciting giveaway for Imagine a Day Without Water! 💧

Check out their post to learn how you can enter to win!

Your morning coffee? A hot shower? Your favorite meal? 𝐈𝐦𝐚𝐠𝐢𝐧𝐞 𝐚 𝐝𝐚𝐲 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐰𝐚𝐭𝐞𝐫. 𝐖𝐡𝐚𝐭 𝐰𝐨𝐮𝐥𝐝 𝐘𝐎𝐔 𝐦𝐢𝐬𝐬 𝐦𝐨𝐬𝐭? Hydro Joe wants to know! Tell us in the comments for a chance to win a “Things We Couldn’t Have Without Water” prize pack featuring:

💧 Ocean Breeze Silver Season Pass or a Water Country USA Pass
💧 Cure Coffee $25 Gift Card
💧 AutoBell Car Wash $50 Gift Card
💧 Yeti 26 Oz water bottle

Water makes everyday life possible. Let’s appreciate every drop – and the people who keep it flowing throughout Hampton Roads.

Comment by October 23 to enter for a chance to win.

10/01/2026

Did you receive an email from [email protected] about enrolling in paperless billing? It’s legitimate! Log in to the Invoice Cloud portal and enroll today!

Payments made to Public Utilities are processed through Invoice Cloud.

09/25/2026

Traffic Alert: An emergency water main repair will result in the closure of two inside lanes and one left turn lane of westbound Virginia Beach Boulevard between Dorset Avenue and N Witchduck Road starting at 9 p.m. on Saturday, Sep. 26. This repair is expected to be completed by 6:30 a.m. on Sunday, Sep. 27; weather permitting.

09/18/2026

Traffic Alert: An emergency sewer repair will result in the closure of N Lynnhaven Road between Virginia Beach Boulevard and Yorktown Avenue starting at 7 p.m. tomorrow, Sep. 19. Area residents and businesses will have access to their properties at all times. This repair is expected to be completed by 9 a.m. on Sunday, Sep. 20; weather permitting.

09/16/2026

Have questions or concerns about your drinking water? We’re listening.

At last night’s City Council meeting, a resident used the public comment period to raise concerns about the safety of her drinking water. We take every comment and concern raised by residents seriously.

We are committed to providing clean, reliable drinking water and protecting public health. Our annual Water Quality Report shows that Virginia Beach’s drinking water meets all state and federal water quality standards. We also recently completed the inventory of all public and private water service lines in the City and found no lead materials. We remain unequivocally confident in the safety of our City’s public water supply.

If you have questions or concerns about your water, here are resources available to you:

•📄Review the annual Water Quality Report: Visit VirginiaBeach.gov/water-quality. Physical copies are also available at the Public Utilities Business Office, 2403 Courthouse Drive. Call 757-385-4171 to request a copy by mail.
•🔬Contact the Public Utilities laboratory: Call 757-385-1400 with questions or to request information about local drinking water quality.
•🏛️Contact state or federal resources: The Virginia Department of Health’s Office of Drinking Water can be reached at 757-683-2000. The U.S. EPA’s Safe Drinking Water Hotline is 1-800-426-4791.
•🚨Report an emergency: If you believe public water infrastructure has been damaged, call 757-385-1400 during business hours or 757-385-3111 after hours.

09/11/2026

Due to ongoing drought conditions, water reservoirs serving Virginia Beach are experiencing lower than average storage levels. In response, the City is urging residents to reduce all non-essential water use.

To help conserve water, residents are encouraged to limit their water use for the following:
• Washing vehicles
• Filling swimming pools
• Operating decorative fountains
• Watering vegetation & landscaping
• Washing driveways, building exteriors, & other outdoor surfaces

How else can you help? Consider voluntary water-saving measures, such as:
• Find and fix leaks
• Take shorter showers
• Turn off the tap while brushing teeth or washing dishes
• Only run dishwashers and washing machines when full

The City will continue to evaluate conditions and provide updates as needed.

08/31/2026

Our office will be closed Monday, Sept. 7, in observance of the Labor Day holiday. For water or sewer emergencies during this time, please call 311. Otherwise, we will be happy to assist you when we reopen on Tuesday, Sept. 8.

In observance of Labor Day, most city offices and facilities will be closed Monday, Sept. 7. For a detailed schedule, visit https://bit.ly/3HLXwnV

For assistance regarding City services, contact VB311 Citizen Services by dialing 3-1-1 or 757-385-3111.