Utilities Regulatory Authority - URA of Vanuatu

Utilities Regulatory Authority - URA of Vanuatu

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The Utilities Regulatory Authority (URA) is established under the URA Act no.11 of 2007 (as amended)

The functions of the Authority, as expressed in the URA Act, are:
• to exercise the functions and powers conferred by the URA Act or by any other Act in furtherance of the purpose of the Act;
• to provide advice, reports and recommendations to the Government relating to utilities;
• to inform the public of matters relating to utilities;
• to assist consumers to resolve grievances;
• to investigate

Photos from Utilities Regulatory Authority - URA of Vanuatu's post 08/06/2026

This public notice is issued by the Utilities Regulatory Authority - URA of Vanuatu.
The notice outlines the UNELCO ENGIE Electricity Adjusted Tariff and the corresponding Customer Category Tariffs for June 2026.
For information about the UNELCO ENGIE tariff, please email [email protected] or call 23335 ☎️

08/06/2026

📣 Government Approves Electricity Subsidy to Help Reduce the Impact of Rising Fuel Prices on Electricity Customers.

The Utilities Regulatory Authority - URA of Vanuatu wishes to inform the public that the Government of Vanuatu has approved a VUV 192 million subsidy for the electricity sector under Council of Ministers (CoM) Decision No. 18 of 2026.

The subsidy has been introduced in response to recent increases in global fuel prices, which have significantly increased the cost of fuel used for electricity generation.

Click on the link for to read more: https://ura.gov.vu/index.php/en/news/ura-announces-government-subsidy-for-regulated-electricity-services

Photos from Utilities Regulatory Authority - URA of Vanuatu's post 05/06/2026

This public notice is issued by the Utilities Regulatory Authority - URA of Vanuatu. The notice outlines the Vanuatu National Power and Water Authority electricity Adjusted Tariff and the corresponding Customer Category Tariffs for June 2026.
For information about the VANPAWA tariff, please email [email protected] or call 23335 ☎️.

Photos from Utilities Regulatory Authority - URA of Vanuatu's post 27/05/2026

This Notice serves to inform UNELCO ENGIE Water customers in Port Vila (Efate) that the Port Vila’s water tariff is adjusted quarterly (referred to as the Reference Price) via a Tariff Adjustment Formula as embedded in the Port Vila Water Concession Contract.

UNELCO’s applicable Water Reference Rate (adjusted tariff) for Quarter 2 of 2026 of 94.64 Vatu.m3 is exclusive of:

• The Water Development Fund Contributions (compulsory to all Customers) of 5 Vatu/m3, as provided for in Article 8 of Addendum 6 to the Concession Contract.
• The Value Added Tax (VAT), in accordance with VAT Act No. 12 of 1998, at an applicable rate of 15% as of the signature of this amendment but automatically updated to reflect any future evolutions of this rate as mandated by Customs and Inland Revenue.
• URA’s assessment fee of 1.5 %.

For information about the UNELCO ENGIE water tariff please email [email protected] or call 23335

21/05/2026

📣Invitation for Stakeholder Feedback

The Utilities Regulatory Authority - URA of Vanuatu invites stakeholders to provide feedback on the Small Water Suppliers Tariff Determination Guideline.

Access the guideline on: https://ura.gov.vu/index.php/en/consumers/invitation-for-stakeholder-feedback

Deadline of Submission: 05 June 2026

We encourage all Stakeholder to Participate in this Consultation process.

Photos from Utilities Regulatory Authority - URA of Vanuatu's post 15/05/2026

This public notice is issued by the Utilities Regulatory Authority - URA of Vanuatu. The notice outlines the Vanuatu National Power and Water Authority electricity Adjusted Tariff and the corresponding Customer Category Tariffs for May 2026.
For information about the VANPAWA tariff, please email [email protected] or call 23335 ☎️.

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Location

Telephone

Address

N. 2 Area, Rue Languedoc
Port-Vila
9093

Opening Hours

Monday 07:30 - 11:30
13:30 - 16:30
Tuesday 07:30 - 11:30
13:30 - 16:30
Wednesday 07:30 - 11:30
13:30 - 16:30
Thursday 07:30 - 11:30
13:30 - 16:30
Friday 07:30 - 11:30
13:30 - 04:30