Consumer and Business Services, South Australia

Been given an unfair contract? The law protects you.

All terms in a standard form ‘take it or leave it’ contract must be fair.

If it’s one-sided or could cause you harm - and you can’t cancel the contract - it may be unfair.

🚫 You don’t have to accept unfair terms.
👉 Challenge it or report it.

Caught in a !?

Know your rights 🔗https://www.cbs.sa.gov.au/campaigns/your-fair-trading-rights

As National Reconciliation Week ends, we recognise Mabo Day, honouring Eddie Mabo, whose High Court case overturned terra nullius (“nobody’s land”) and confirmed the Meriam people’s traditional rights to Mer (Murray Island).

We’re committed to reconciliation through relationships, respect, opportunities and good governance.

Learn more about how we’re working towards reconciliation: https://ow.ly/64fE50Z5Z7g

There’s 1 month to go until new seafood labelling laws come into force.

From 1 July 2026, hospitality businesses must label the country of origin of seafood served for immediate consumption.

Menus must clearly show whether seafood is:
- Australian (A)
- Imported (I)
- Mixed origin (M).

The changes are part of Australian Consumer Law and apply to restaurants, cafés, pubs, takeaways and other hospitality settings.

Find out what your business needs to do:
👉 business.gov.au/seafoodlabels

Thinking of using testimonials to attract new customers?

Remember: they must be authentic. It’s unlawful to post fake reviews.

🗣️ Only share genuine feedback from real customers about their actual experiences.

Avoid a .

See more advice to help you keep it real and stay on the right side of the law. Visit 🔗 https://www.cbs.sa.gov.au/campaigns/your-fair-trading-rights

This ban applies to products that position a baby bottle, or bottle teat, so an infant can self-feed without another person holding the bottle or without adult supervision. Significant penalties may apply for non-compliance.
https://www.accc.gov.au/media-release/permanent-ban-on-baby-bottle-self-feeding-devices-now-in-effect

On National Sorry Day, we reflect on The Stolen Generations and recognise the generational hurt that this policy caused.

National Reconciliation Week starts tomorrow.

You can show your support by getting involved with an event in your area.

🔗 https://ow.ly/lf4K50Z2Zqh

👏 Celebrating our volunteers in National Volunteer Week!

This week, CBS Commissioner Brett Humphrey thanked Justice of the Peace volunteers Rob George and Barrie Newman for their years of dedicated service.

💙 Rob has been a JP for 31 years and has volunteered with CBS for 17 years.
💙 Barrie has been a JP for an incredible 58 years and has volunteered with CBS for 13 years.

Whether witnessing documents, certifying copies or helping members of the public, volunteers like Rob and Barrie make a real difference in our community.

High prices aren’t always illegal - misleading customers is.

Businesses can generally set their own prices, influenced by things like costs, supply and demand. Sharp increases – also known as price gouging - aren’t illegal on their own. But misleading customers about the reason for a price rise is.

👉 If a price feels too high, shop around. Or you could choose not to buy, if that’s an option for you.

Avoid a .

See more advice about your fair trading rights 🔗 https://www.cbs.sa.gov.au/campaigns/your-fair-trading-rights

Protections are available for renters who are experiencing domestic violence.

Options include tenancy termination, staying without the perpetrator there and changing of locks.

If you need to move because of domestic violence, you can call the Consumer and Business Services tenancy advisory service at 131 882.

More information 🔗 https://ow.ly/1cy450YUPBX