30/10/2026
We're hiring: Assistant Store Manager at PACK & SEND Kew 📦
Flexible start. Part time or casual while you learn the ropes, with the aim of moving to full time.
PACK & SEND Kew is a packaging and freight services business based in Balwyn North, Melbourne. We help customers pack, ship and freight items of all shapes and sizes across Australia and internationally. We're a small, hands-on team and we're looking for an Assistant Store Manager to join us.
ABOUT THE ROLE
You'll be involved in every part of the business, from serving customers at the counter to packaging items for safe transit, consigning shipments through our freight systems, and doing local pickups and deliveries. No two days are the same. You'll work closely with the store owners and play a key role in keeping things running smoothly.
Day to day, this includes:
• Providing face-to-face and phone-based customer service
• Packaging items securely for domestic and international freight
• Processing shipments using our consignment and tracking systems
• Completing local pickups and deliveries using the company vehicle
• General store operations and administration
WHAT YOU'LL NEED
• Full, unrestricted working rights in Australia (visa sponsorship is not available for this role)
• Clear, confident verbal and written communication in English
• A current, full Australian driver's licence
• Comfortable with regular manual handling, including lifting items up to 25kg
• Confident using computers, including freight systems, email and basic office software
WHAT WOULD BE A BONUS
Experience in logistics, freight, warehousing or a similar hands-on environment is a plus, but not essential. We provide full training, so attitude and reliability matter more than a specific background.
WHAT'S IN IT FOR YOU
• Steady, consistent work in a small, supportive team
• Full training on all systems and processes
• A varied role where no two days are the same
• Easy access to public transport and parking
HOW TO APPLY
Send your resume and a short cover letter to [email protected] telling us why this role suits you.
📍 1140 Burke Rd, Balwyn North