Sunwater

Call Directions Website Contact the organization

Sunwater Sunwater is a water service provider supplying more than 4500 customers across regional Queensland.

Sunwater is a water solutions and service provider supplying more than 5000 customers across agriculture, urban and industrial sectors. For more than 80 years, Sunwater has delivered available water to over 40 percent of Queensland’s commercial customers through a network of critical infrastructure including 19 dams, 64 weirs, water channels and pumping stations. Contact details

24 hour emergency:
Phone: 13 15 89

Customer Support:
Phone: 13 15 89
Monday to Friday 8:30am – 4:30pm

Media enquiries:
Phone: +61 7 3120 0047
Email: [email protected]

Sunwater Brisbane office
Level 9/515 Saint Pauls Terrace
Fortitude Valley, Queensland 4006
PO Box 15536, City East, Queensland 4002

Phone: +61 7 3120 0000
Fax: +61 7 3120 0260

View the Sunwater Social Media Disclaimer and Guidelines on our website, here: www.sunwater.com.au/terms-and-conditions

If you’re at Canelands Mackay this morning, don’t forget to pop by and say hi to Wil and Bailey. They’re at Disaster Rea...
17/10/2026

If you’re at Canelands Mackay this morning, don’t forget to pop by and say hi to Wil and Bailey. They’re at Disaster Ready Mackay to chat about how to keep safe during the coming wet season.

And don’t forget to download the Sunwater app and fill in the entry form to have a chance to win a $200 Canelands Central gift card!

15/10/2026

Next week is AWA National Water Week! We’ll be following the journey of water across regional Queensland to explore how it supports the food we eat, the industries that drive our economy and the communities we call home.

The theme of the week is Water is Life, and that’s something we see every day at Sunwater. Through our dams, weirs and distribution networks, water makes its way across the state to farms, businesses and towns, becoming part of everyday life for Queenslanders.

Throughout the week, we'll spotlight our different regions and showcase how water helps grow the products and produce that end up on our tables and in our homes.

With the wet season just around the corner, Sunwater teams acrossQueensland are preparing our dams, storages and water i...
14/10/2026

With the wet season just around the corner, Sunwater teams across
Queensland are preparing our dams, storages and water infrastructure for the months ahead. β˜”πŸŒ΄

From testing emergency action plans and inspecting assets to reviewing operational procedures, our teams are taking proactive steps to ensure we're ready to respond to changing conditions and continue delivering safe, reliable water services to our customers.

Preparation is key and we're committed to being ready for whatever the season may bring.

Better water reliability for Burdekin customersWe've completed a major upgrade at Elliot Pump Station, helping deliver a...
12/10/2026

Better water reliability for Burdekin customers

We've completed a major upgrade at Elliot Pump Station, helping deliver a more reliable water supply for irrigation customers across the Lower Burdekin.

Located near Clare on the Burdekin River, the pump station plays an important role in supplying water to local farms and communities. It now boasts new electrical infrastructure, replacement cabling and upgraded monitoring systems to improve reliability, safety and day-to-day operations.

This investment will help support local growers, strengthen regional agriculture and ensure water continues to flow where it's needed for years to come.

A big thank you to the contractors, suppliers and project teams who helped bring this important project to life.

Find out more at https://bit.ly/4B4Ggkx

11/10/2026

Life jackets save lives 🦺

Last week was National Safe Boating Week, and Sunwater's Brodie was out helping Marine Safety Queensland remind boaties that a few simple safety checks can make all the difference when you're out on the water.

πŸ›Ÿ Wear a life jacket
πŸ›Ÿ Check the weather forecast
πŸ›Ÿ Carry the correct safety equipment
πŸ›Ÿ Let someone know your plans
πŸ›Ÿ Never take unnecessary risks

Whether you're boating, fishing or enjoying a day with family and friends, make safety your first priority.

πŸ“² the Sunwater app to stay informed - https://www.sunwater.com.au/community/preparing-for-emergencies/sunwater-app/

Releasing weevils into the wild πŸͺ²πŸ›Nature might just have the answer to one of our w**d management challenges. Recently, ...
08/10/2026

Releasing weevils into the wild πŸͺ²πŸ›

Nature might just have the answer to one of our w**d management challenges. Recently, Senior Environmental Business Partner Paul Ryall released weevils provided by the local Council at Reed Beds Pump Station as part of a biological control trial targeting invasive salvinia w**d.

These tiny insects, just two to three millimetres long, have a big appetite for salvinia. By feeding on the invasive w**d, they can help reduce its spread naturally and potentially lessen the need for herbicide treatments.

With temperatures starting to rise, it's an ideal time to introduce the weevils and give them the best chance to establish themselves.

While it's still early days, we're excited to see how the trial progresses.

It’s Get Ready Queensland Week! β˜”We're ready for the upcoming wet season to help keep our customers, communities, people...
06/10/2026

It’s Get Ready Queensland Week! β˜”

We're ready for the upcoming wet season to help keep our customers, communities, people and infrastructure safe.

Over the coming weeks, we'll be sharing insights into how we prepare for severe weather events, as well as practical tips to help you stay safe when living near or visiting our storages.

Learn more about emergency preparedness here:
https://www.sunwater.com.au/community/preparing-for-emergencies/

06/10/2026

Heading out on the water? 🦺
Make sure you put safety first. We’re pleased to be part of Maritime Safety Queensland's campaign, helping share important tips to keep you, your passengers and everyone on the water safe.
Remember to look out for one another and make safety a priority.

Behind the scenes with our apprentices πŸ› οΈπŸ‘·β€β™‚οΈIt's not always the work you see that keeps Queensland's water infrastructu...
05/10/2026

Behind the scenes with our apprentices πŸ› οΈπŸ‘·β€β™‚οΈ

It's not always the work you see that keeps Queensland's water infrastructure running. Our apprentices are a vital part of our regional operations, contributing to the behind-the-scenes work that keeps our assets delivering the water our customers need.

Recently, our apprentices worked alongside our mechanical team to refurbish a pump at the Woongarra Pump Station. The project involved regrouting its top and bottom sections, replacing the oil cooler water lines and installing a new copper line for the heat exchanger.

Once the refurbishment was complete, the pump underwent a four-hour test run, with temperatures and vibrations closely monitored throughout. All readings remained stable and the unit was successfully returned to service.

Through projects like this, our apprentices gain valuable hands-on experience while contributing to the safe and reliable operation of the infrastructure that delivers water to customers across Queensland.

πŸ‘€ Keep your eyes peeled as we continue to celebrate the fantastic work taking place across our organisation.

CANIA DAM | Blue-green algae alertRoutine monitoring has detected high levels of potentially harmful blue-green algae at...
02/10/2026

CANIA DAM | Blue-green algae alert

Routine monitoring has detected high levels of potentially harmful blue-green algae at Cania Dam and a Red Alert is now in place.

Blue-green algae (cyanobacteria) can produce toxins that pose serious health risks to humans and animals, including skin irritation, gastrointestinal illness, and other symptoms.

During this red alert period, it is recommended to:πŸ‘‰ Avoid direct contact with the water, including swimming and recreational activities.πŸ‘‰ Do not consume untreated water from the affected area. πŸ‘‰ Avoid areas with visible surface scums, especially during windy conditions when particles may become airborne.πŸ‘‰ Minimise exposure to livestock and pets where surface scums are observed.πŸ‘‰ Consumption of mussels or redclaw during the red alert period should be avoided.πŸ‘‰ Consumption of fish should be avoided, or if consumed, be thoroughly cleaned using clean water and have internal organs removed before cooking.

The alert will remain in effect until monitoring indicates a reduction in algae levels.

For updates and further information, please visit https://bit.ly/Blue-greenAlgae

If you believe you have been affected by blue-green algae, please seek medical advice

Address

Green Square North, Level 9, 515 Saint Pauls Terrace
Brisbane, QLD
4006

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+61131589

Alerts

Be the first to know and let us send you an email when Sunwater posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organization

Send a message to Sunwater:

Share