31/10/2026
❤️🩹 Our staff: The heart of health ❤️🩹
Spotlighting TCHHS staff members who epitomise our values and make us proud to work alongside them.
🤝 Lucia “Lucy” Pullen, Director of Nursing, Specialist Services, located in Cairns.
1⃣ What does a typical day or week look like in your role?
Like many roles in TCHHS, there is rarely a typical day. The work often starts before I even walk through the office door, and no two days are ever the same. While there are the usual approvals, budgets, meetings and workforce matters, much of my role is focused on the bigger picture: strengthening Specialist Services, improving access to care, developing our workforce and planning for the future. Every day involves problem-solving, thinking outside the box and working with others to find practical solutions. It's a constant balancing act between managing today's challenges and building better services for tomorrow.
2⃣ Who are you when you’re not at work? (ie, hobbies, family life, interests, fun facts)
When I'm not at work, I'm a wife and mother of two young adults. We're a musical family, collectively playing everything from guitar and piano to harmonica and the famous recorder, I’m sure the neighbours are thrilled. My happy place is in my garden at Kewarra Beach growing edibles and ornamentals, it's rare for a meal at our house to contain fewer than five ingredients picked from the backyard.
I'm also a passionate Formula 1 fan, own micro shares in racehorses, and enjoy a lively geopolitical debate with my husband, who remains my best mate after all these years.
3⃣ What do you hope to achieve in your time with TCHHS?
I hope to see all specialist services aligned and working together seamlessly to deliver the right care, at the right time, for the people of Torres Strait and Cape York. Ultimately, I want to see healthier communities, improved health outcomes, and local Aboriginal and Torres Strait Islander peoples empowered to take control of their own health journey.
