Snowy Monaro Regional Council’s page provides information on Council services, activities, events, programs and news. It’s one of many communication channels Council uses to engage with the community and provides a place for open discussion and comment. We will respond to service enquiries via Facebook where possible but ask you to direct your enquiries to Snowy Monaro Regional Council via 1300 345 345 (phone line open 24/7) or email [email protected]
You can also log issues on the Snap Send Solve app. Comments are monitored and acted upon from approximately 8.30am to 4.30pm, Monday to Friday only. The views, ideas and opinions expressed on this site through comments do not necessarily represent the Snowy Monaro Regional Council and as such we are not liable for the accuracy of information posted here. Organisational Responses to Public Comments:
User safety is a key priority. Council will not tolerate content that is offensive, obscene, defamatory, threatening, harassing, bullying, discriminatory, hateful, racist, sexist, infringes copyright, constitutes contempt of court, breaches a Court suppression order, or is otherwise unlawful. Such content will be removed. Posts will also be assessed for removal that:
⦁ personally attack another user or employee
⦁ libellous, disruptive or unreasonably negative in tone and content
⦁ encouraging or glamorising the use of alcohol, to***co, or illegal drugs
⦁ an advertisement for a business or commercial operation or is a solicitation of donations
⦁ not generally suited for an audience of all ages
⦁ off-topic or not related to published content
Council will also protect the privacy and rights of individuals and will not allow for information that identifies people or confidential information about Council and its employees to be posted on social media channels. Council reserves the right to moderate content from individuals who seek to repeatedly post, monopolise and dominate Council’s social media sites for their own purposes. Users who breach these guidelines will have the post deleted and the user may be blocked. Please note that a copy of all posts is collected for our records. Council reserves the right to update these guidelines at any time. If you have any concerns about the content posted on this page, please contact us via a Facebook message.
