Why Council Has a page:
Horsham Rural City Council’s page exists to provide information on Council initiatives, events, programs, and news. It is used as an important tool for Council to actively engage with the community, serving as a place for discussion, enquiries, and an active exchange of ideas. We will respond to service enquiries via Facebook where possible, but still encourage individuals to contact Council on 03 5382 9777 for specific enquiries. Operating Our page:
We support the Facebook Statement of Rights and Responsibilities (hyperlink to http://www.facebook.com/terms.php) and related Facebook policies, and we request that visitors to our page do the same. Moderating Our page:
We welcome your comments and do not discriminate against any views. We encourage you to discuss and share opinions with others and Council via our page. In order to ensure our page is friendly and welcoming for all visitors, we do moderate where needed. We ask that when contributing your views to Horsham Rural City Council’s page, you ensure that you:
• do not harass, abuse or threaten other visitors to the site
• do not post comments that are likely to offend others, particularly in reference to an individual’s race, age, gender, sexuality, political leaning, religion, or disability
• do not use obscene or offensive language
• do not post repeat comments continuously
• do not promote anything that may constitute spam, such as commercial interests, solicitations, advertisements, or endorsements of any non-governmental agency
• do protect your personal privacy by not including email addresses, phone numbers, or home addresses on the public wall
If you don’t adhere to the above, we will moderate and potentially remove your comment. We may remove comments and take the discussion 'offline' or into a private channel if we believe that the content is personal in nature, or is affecting the enjoyment of the page for other visitors. Overall, we want everyone to feel safe and welcome on Horsham Rural City Council’s page. We welcome your comments any time and hope you enjoy spending time here. If you have any questions or comments about this policy, please message us. This page will be moderated by Council staff during business hours (9am – 5pm AEST Monday to Friday, excluding public holidays). If you have an urgent request, please phone our Customer Service Team on (03) 5382 9777. All personal complaints or grievances about Horsham Rural City Council and its services should be formally reported to Horsham Rural City Council’s Customer Service Team on (03) 5382 9777 or emailed to [email protected]. If you see any online behaviour or content that does not adhere to these terms and conditions, please report it to our online administrators via [email protected]. Access to and use of Council’s online sites constitutes your acceptance of these terms and conditions. Please note: Horsham Rural City Council does not endorse or take responsibility for content posted by third parties.
