This page provides a place to discuss and share Mt Hotham related matters, our initiatives, and our services. Our goal for this page is to create a trusted source where you can learn more about Mt Hotham, what we do, and how visitors can make the most of their time on our beautiful mountain. Requests for Entry Permits cannot be actioned via this page. If you need assistance with your resort entry permit and can't resolve it yourself through your account (https://www.mthotham.com.au), guest services assistance can be reached by calling 03 5759 3550
Please note we can not assist with lift ticket or lesson enquiries; these are Mt Hotham Skiing Company (MHSC) products and enquiries should be directed as such
- Lift ticket information: https://www.mthotham.com.au/lift-pass/lift-tickets/lift-tickets.
- EPIC Pass information: https://www.mthotham.com.au/lift-pass/season-pass/epic-australia-pass
- Lessons: Refer the "Lessons" tab on mthotham.com.au
- MHSC page is https://www.facebook.com/hothamalpineresort
We welcome all questions and commentary, including constructive feedback. We do expect that participants post commentary that is both relevant and respectful to this community. We do reserve the right to remove any posts that don’t adhere to our guidelines and to block anyone who violates them repeatedly. Specifically, we will not tolerate posts that are:
❄️Abusive
❄️Offensive
❄️ Hateful in language
❄️ Unlawful
❄️ Trolling or Deliberate disruption of discussion
❄️ Violations of any intellectual property rights
❄️ Spam
❄️ Solicitation
❄️ Uploads or attached files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of a computer or communications device
❄️ Link baiting (embedding a link in your post to draw traffic to another site)
❄️ Posts containing links may be removed, unless otherwise approved by Mt Hotham RMB
We encourage all community members to:
❄️ Be kind and courteous
❄️ Respect everyone’s privacy
❄️ Positively engage with the Mt Hotham community
❄️ Go full send (but stay safe out there!)
Please do not publicly include any personal or sensitive information on our page (such as your bank account details, birthday, home address, phone number, driver’s licence, registration or membership number). If we request that information, we will do so via private message (PM). By using or accessing this page, you also agree to comply with Facebook’s Terms and Conditions. In addition to the rights that you grant to Facebook, you also grant to Mt Hotham RMB and its affiliates the right to utilise all posted content in any manner or media without any legal or monetary obligation to the author. Tag @ or to give us permission to repost your content. If you are posting content which we wish to share across our channels without these identifiers, we will reach out to ask permission first. If you later change your mind and no longer want to like the Mt Hotham page, please feel free to “unlike” our page by clicking the "unlike" link. Please note, our Mt Hotham page is not monitored 24/7 however we will aim to respond to all enquiries within 24-48 hours. If you’re on the mountain, you can drop into the Resort Management office (opposite Hothamn Central) or send your enquiry to [email protected]. For escalations, complaints and account queries, it is best to contact us via phone on 03 5759 3550 as the consultants assisting you will have access to the relevant systems. To view our Privacy Policy, visit https://www.mthotham.com.au/global/privacy
