15/09/2026
While all of our stations undergo an extensive testing and commissioning regime, some moments remind you more than others of the importance of ensuring they're ready for all passengers.
Our Accessibility Reference Group recently visited Woolloongabba station for a tour, giving them the opportunity to see the features and systems customers will use every day.
Comprised of individuals with lived experience and representatives from disability sector organisations, the Accessibility Reference Group has been consulted on the design, amenity, accessibility and technology systems of all our surface and underground stations. This allows us to identify pain points and opportunities to make sure our stations are functional and inclusive for all customers.
As ARG member Robert said "It feels great because a lot of what we've talked about over the last five years has been put into practice. The whole station is user-friendly, better for people in wheelchairs, older people or whoever. It's a really nice space. You normally don't get this space in a train station."