What are the opening hours?

Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm Saturday 8:30am - 1pm Sunday 8:30am - 1pm

Gippsland Lakes Complete Health

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Gippsland Lakes Complete Health

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At GLCH we deliver an extensive range of accessible health services and health promotion activities to the people of East Gippsland.

We love hearing from our community. Your feedback, ideas and experiences help shape what we do. To keep our online spaces safe, respectful and helpful for everyone, our social media channels are monitored and moderated. When we’re online
Our accounts are monitored during standard operating hours:
Monday to Friday, 8.30am – 5.00pm (AEST)
(excluding public holidays, unless otherwise stated)
We aim to respond to enquiries as soon as possible during these times. Joining the conversation
We welcome a wide range of views and feedback, including constructive criticism. To keep things respectful and safe, we may hide or remove content that includes:
• Personal, confidential or identifying information
• Offensive, abusive, discriminatory or threatening language
• Misinformation or misleading content
• Spam, scams or promotional material
• Content that is irrelevant, repetitive or disruptive
• Material that may breach laws or intellectual property rights

We may also block users who repeatedly breach these guidelines. Be kind and respectful
We ask everyone to:
• Treat others with respect
• Keep discussions relevant and constructive
• Share information responsibly

(Think of it as a community space, because it is.) Need help or want to make a complaint? Our social media channels aren’t the best place for managing personal enquiries or complaints. If you need support or would like to provide feedback, we’ll happily point you in the right direction, such as:
• Our website
• Customer feedback channels
• Relevant service teams

Privacy matters
Please remember:
• Social media is a public space
• Anything you post may be visible, searchable and shared

GLCH does not control how others may use publicly shared information. We encourage you to avoid sharing personal or sensitive details. Platform terms
Each social media platform has its own terms of use and privacy policies. We encourage you to review these before engaging. Disclaimer
The views expressed by community members on our social media channels are their own and do not necessarily reflect those of GLCH.

03/11/2026

"By joining us, you can take action to prevent family violence and gender-based violence and stand in solidarity with people who have experienced violence.

Too many people are suffering in silence, and too many families are being torn apart.

We want to show victim survivors they're not alone, and that real change is possible when we all stand together." - Kathy Dickinson, GLCH Executive Manager Family, Youth and Children's Services.

Walk to Change the Story is returning to Bairnsdale on Friday, November 20.

Join us at 10am at the Nicholson Street Mall as we walk together to call for an end to family violence and violence against women.

Held to preview 16 Days of Activism Against Gender-Based Violence, the event brings our community together to stand in solidarity with victim survivors and to be part of a statewide call for change.

Schools, workplaces, sporting clubs, community groups and individuals are all encouraged to attend.

📅 Friday 20 November
🕙 10am
📍 Nicholson Street Mall, Bairnsdale

Together, we can help change the story.

02/11/2026

Join a discussion about how our services work for LGBTIQA+ people in East Gippsland and help shape what we do next.

We'd like to hear from you about:

• Your experience of GLCH services and what helps you feel safe and respected
• The health and wellbeing needs of LGBTIQA+ people in East Gippsland
• What makes it harder to use our services and changes or new ideas that would make our services work better for you

📅 Thursday, November 5, 2026
⌚4-6pm
📍 Bairnsdale (central), venue information will be emailed to registered attendees
🍵 Light refreshments will be provided.

You can also join online via Microsoft Teams, or if you can’t attend but would like to contribute, please contact us.

If you have any access or dietary needs, please tell us when you register.

29/10/2026

The second East Gippsland Schools Networking Breakfast brought together school principals, nurses and teachers.

One of the highlights was hearing from Nagle Catholic College teacher Selina Lancaster, who shared the results of her honours research project with Deakin University.

Through Vic Kids Eat Well, healthier options were introduced to the school canteen menu, increasing purchases of 'green' food choices from 35% to 79%.

Attendees also heard from local schools about what's working well and explored programs available to support healthy eating and wellbeing, including Get Your Game On Outside, Prevention of Va**ng and the Stephanie Alexander Kitchen Garden program.

Thanks to everyone who joined us and shared their experiences.

📸: Jaquie Nethercote, Anna Waites, Susan Scarr, Tehseen Zafar, Anne-Maree Kaser, Andrea Kleehammer, Selina Lancaster and Leah Ward at the Schools Networking Breakfast in Lakes Entrance.

29/10/2026

You might not know that we have a team of 14 occupational therapists and two OT cadets here at GLCH.

You'll often find our OTs out advocating for clients! They're the best and work across adult, paediatric and mental health services.

This year's Occupational Therapy Week theme, "Participation Matters", is something our team sees every day: being part of a community is so important to our wellbeing.

Whether supporting a child to thrive at school, helping someone recover after illness or injury, enabling a person to remain living safely at home, or promoting better mental health and wellbeing, occupational therapists help turn goals into life.

28/10/2026

Walk to Change the Story is returning to Bairnsdale.

It's been three years since we last marched together, and it's time to go again.

We're planning to gather at the Nicholson Street Mall at 10am before walking together to call for an end to family violence and violence against women.

We'll also hear from a high-profile family violence advocate, with more details to be announced soon.

📅 Save the date:
10am, Friday, November 20
Nicholson Street Mall, Bairnsdale

The event forms part of the global 16 Days of Activism Against Gender-Based Violence campaign and gives East Gippslanders the opportunity to stand in solidarity with victim survivors and be part of a statewide call for change. The Bairnsdale walk will be held on the same day as the Respect Victoria march in Melbourne.

We're grateful for the support of East Gippsland Shire Council and the East Gippsland Partners in Violence Prevention network.

The first Walk to Change the Story was held in Bairnsdale in 2018, and the campaign became known for its powerful message:

"East Gippsland says NO to violence."

If you're involved in a community group, sporting club, workplace or school and would like to share our Save the Date poster, please email [email protected].

27/10/2026

At St Joseph's Primary School Orbost, a breakfast trolley initiative has helped students build independence while enjoying a nutritious start to the day.

Principal Kirsten Daly recently shared the school's experience at the East Gippsland Schools Networking Breakfast, hosted by our health promotion team.

The breakfast trolley promotes healthy food choices in line with Vic Kids Eat Well and has become an important part of the school day, helping students come together.

"We've taught them to be able to be independent and make their own breakfast. It's a big social event, and they're eating together before school starts." - Principal, Kirsten Daly

A big thank you to Kirsten for sharing St Joseph's story and to Andrea Kleehammer from the Health Promotion team for her work supporting schools.

26/10/2026

Staying active, healthy, independent and connected makes a big difference to how we feel as we age. And sometimes, a little extra support can go a long way.

That's where Seniors Lifestyle Victoria comes in!

This free program helps eligible older people stay well and keep doing the things they enjoy, with personalised support to:
✔️ Stay active and build strength
✔️ Eat well
✔️ Manage medications
✔️ Stay socially connected
✔️ Work towards their own health and wellbeing goals

Our fabulous coordinator, Renate, takes the time to understand what matters to you and helps create a plan that suits your needs and goals.

Who can join? 👇
Seniors Lifestyle Victoria is available to eligible people aged 65 and over (or 50 and over for Aboriginal and Torres Strait Islander people) who live independently in the community and are noticing changes to their strength, mobility or general wellbeing.

Want to find out more? Give us a call on 5155 8370 for a friendly chat!

23/10/2026

The Drop-In Centre does the hard yards. It's a welcoming space where people can wash clothes, have a meal, take a shower and - most importantly - connect with support.

It's great to see the centre named a finalist in the inaugural Gippsland Community Leadership Awards in the Community Project category.

A big thank you to the Committee for Gippsland for recognising community-led initiatives through the awards as part of the Gippsland Community Leadership Program's 30-year celebrations.

These photos show a small part of what the Drop-In Centre means to our community, particularly for people experiencing housing insecurity or sleeping rough.

The service exists because of the dedication of our staff, volunteers, partners and the wider Lakes community.

Whether we bring home the award or not, we're incredibly proud of the difference the service makes in the lives of people in Lakes Entrance.

22/10/2026

As part of the 2026 Victorian Public Healthcare Awards, our long-time volunteer Helen Gottschalk has been officially inducted onto the Victorian Health Volunteer Honour Roll.

Representing Helen at the Melbourne ceremony were her grandsons, Tim and James Gottschalk.

While Helen has recently retired from delivering Meals on Wheels, her commitment to the program spans more than five decades.

Last year, Helen told us that helping others was a cornerstone of both her professional and personal life.

“When people ask me why I keep going, I tell them simply: I belong to the caring profession. I nursed all my life, and now this is how I care,” she said.

Congratulations, Helen, on this well-deserved recognition.

Address

18 Jemmeson Street
Lakes Entrance, VIC
3909

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm
Saturday	8:30am - 1pm
Sunday	8:30am - 1pm

Telephone

+61351558300

Website

http://www.glch.org.au/

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