The Queensland Rural Fire Service is a not for profit organisation enabled by Local Government and the State Government (through Queensland Fire and Emergency Services). For immediate, emergency assistance please call triple zero (000). For non-urgent inquiries, please contact the brigade on 07 4630 5255. General information
Our volunteers help during fire emergencies such as fighting fires, participating in fire prevention, community education and deployment and assistance during disasters. Frequently asked questions
Why do people ‘like’ your updates? How can anyone ‘like’ reports about people adversely affected by disasters?
‘Liking’ a post is not necessarily a reflection of a user's actual feelings about an incident. The like button is often used to reflect appreciation for the information in the post itself. It is also used by some people to track subsequent updates posted on a particular topic. Why is some information published hours and sometimes days after the event in question? Releasing information that is of public interest, or is vital to public safety is a priority for us. However, we carefully balance these with other considerations before we release any information. Often it is inappropriate to publicly release information until facts have been verified. Why don’t you report everything that happens? Generally, we release information when:
• there is a public safety issue
• there is public interest in the matter
• there is a need to seek information from the public
Sometimes, there are reasons why we don’t release information, such as when:
• releasing details could jeopardise public safety or the ongoing management of an incident or an ongoing official investigation
• releasing details could affect the ongoing management of an incident by emergency services or police
• there are issues related to mental health
• releasing details could identify a victim of a crime
Why was my comment removed? We try to keep the comments we receive from users as focused and civil as possible. As such, we sometimes remove comments for a variety of reasons. Sometimes the language or tone of the comment is offensive. Other times the comment is simply off topic, and not relevant to the discussion at hand. For a detailed explanation of our moderating policy, please refer to our Terms of Use below. Terms of Use
An open dialogue between ourselves and members of the general public is beneficial to all. However, when commenting on this page, we ask that you follow the below guidelines. Do NOT:
• Post anything that could be considered prejudicial, off-topic, inflammatory, repetitive, vexatious, offensive or otherwise inappropriate.
• Swear. We want everyone to be comfortable visiting here to get safety important information.
• Harass or make personal attacks against other users. Please be respectful of others and their opinions.
• Reveal any personal or sensitive information about others on this page. Divulging any information about other people can be distressing for them and their family members. Please remember these sensitivities before you post.
• Repost other people's appeals, requests or offers, or anything else that could be considered spam.
• Report any offensive material on Facebook to this page, or post a link to it. Complaints about offensive material should be made directly to Facebook. Some of the incidents or events we post about on this page will end up before the courts, so it is inappropriate to discuss or debate the causes or blame for these matters. Any comment deemed to fit under these definitions will be subject to deletion. Users found to be repeatedly engaging in the above activities will be banned from this page. We also reserve the right to close commenting at any time to protect members of the community
By following these simple guidelines, you will make our jobs easier and allow us to focus on keeping the community informed and safe
