What are the opening hours?

Monday 8:30am - 5:30pm Tuesday 8:30am - 5:30pm Wednesday 8:30am - 5:30pm Thursday 8:30am - 5:30pm Friday 8:30am - 5:30pm

NSW Food Authority

Home
Australia
Sydney, NSW
NSW Food Authority

Call Directions Website Contact the organization

'Like' us for tips and alerts about consumer food safety & labelling. Join the conversation. You should exercise your own care when applying any information.

Our mission: Safer food, clearer choices

The NSW Food Authority works with consumers, industry and government to minimise food poisoning and ensure food is correctly labelled. We provide information about and regulate safe food production, storage, transport, promotion and preparation. Our page is a hub of conversation about food safety and labelling. We welcome questions, opinions and comments from everyone, and ask for respectful conversations. Read our Facebook policy here, https://www.foodauthority.nsw.gov.au/facebook-policy

Information on our pages can only ever be a general guide. It may not be suited to your particular situation and it is not legal advice. Complaints?
-------------
Complaints about food safety and food businesses involve a lot of details and Facebook is not the best place for this. To make a complaint about a retail food business, please call the local council for the area. Find your local council here, https://www.olg.nsw.gov.au/public/my-local-council/find-my-council

To complain about another type of food business, please call our helpline: 1300 552 406 (Monday to Friday, 8.30am-5.30pm, NSW time). Name and Shame lists?
--------------------------
We publish lists of businesses alleged to have breached NSW food safety laws on our website at www.foodauthority.nsw.gov.au/news/offences/

For legal reasons we ask that you don’t name and shame food businesses on this page. See our ‘complaints’ information at www.foodauthority.nsw.gov.au/industry/complaints-about-food-and-businesses/

03/11/2026

: The following products are being recalled due to a packaging fault resulting in a potential choking hazard:

• Super Pump Spring Water 1.25L
• Pump Spring Water 750mL
• Pump Berry Storm 750mL
• Pump Lime Rush 750mL
• Pump Watermelon Hit 750mL

Sold in: Woolworths, Coles, Aldi, independent food retailers including IGA, petrol stations, convenience stores, newsagents, vending machines and retail outlets nationally and online.

Date markings: All best before markings up to and including BB 22 Jan 2028.

For full details: https://www.foodauthority.nsw.gov.au/news/recalls/coca-cola-europacific-partners-pump-spring-water-all-products

02/11/2026

Find out which food businesses have allegedly breached food safety laws in NSW on the NSW Government’s name and shame register:
• 20 premises added this week
• 6 premises removed (publication period expired).
See: www.foodauthority.nsw.gov.au/offences/penalty-notices/week

01/11/2026

Lettuce not forget food safety for the humble sandwich on National Sandwich Day tomorrow. 🥪 If your sangas contain meat, seafood, cheese, egg or salad, keep them cold until it's time to tuck in.
And remember the 2-hour / 4-hour rule: If they’ve been out of the fridge for:
✅ less than 2 hours – refrigerate or eat
✅ between 2 and 4 hours – eat immediately
❌ more than 4 hours – don’t risk it for the biscuit! Throw them out!
More on keeping your food safe: www.foodauthority.nsw.gov.au/consumer/food-safety-home/key-tips

28/10/2026

🎃👻 A little extra planning can help make trick-or-treating safer for children with food allergy.
Allergy & Anaphylaxis Australia recommends that parents or carers stay involved and save all treats until they're home so labels can be checked carefully. Remember: ingredients can and do change.
Handing out treats this Halloween? Consider non-food items like stickers, pencils or glow sticks. A small change can help everyone enjoy the celebrations safely.
More tips: https://allergyfacts.org.au/halloween-and-food-allergy

28/10/2026

: The following Bomberry products are being recalled due to the presence of foreign matter (metal):

• NATURAL BLUEBERRIES + BELGIAN CHOCOLATE – DARK CHOCOLATE
• NATURAL BLUEBERRIES + BELGIAN CHOCOLATE – WHITE & MILK CHOCOLATE
• NATURAL RASPBERRIES + BELGIAN CHOCOLATE – WHITE & DARK CHOCOLATE
• NATURAL RASPBERRIES + BELGIAN CHOCOLATE – WHITE & MILK CHOCOLATE

Sold in: Woolworths and independent food retailers including IGA, Harris Farm and Drakes Supermarket nationally and online.

Date markings: All Best Before dates up to and including 20 January 2028.

For full details: www.foodauthority.nsw.gov.au/news/recalls/bomberry-various-products-150g

27/10/2026

Find out which food businesses have allegedly breached food safety laws in NSW on the NSW Government’s name and shame register:
• 28 premises added this week
• 11 premises removed (publication period expired).
See: www.foodauthority.nsw.gov.au/offences/penalty-notices/week

26/10/2026

: ALDI Stores are recalling Farmdale Full Cream Long Life Milk 1L due to microbial contamination (spoilage).

Sold at: ALDI in 2 NSW stores (Albury and Lavington), and ALDI stores and online in Victoria and South Australia.

Date marking: Best Before 05JUN27

For full details, see: www.foodauthority.nsw.gov.au/news/recalls/aldi-farmdale-full-cream-long-life-milk-1l

26/10/2026

: Maruto Nagasaki Castella cake 238g is being recalled due to the presence of undeclared allergens (egg and soy). This recall only applies to those products that do not declare the allergens egg and soy.

Sold at: Asian grocery stores in NSW.

Date markings: Best Before: 14 FEB 2027 & 25 JAN 2027

For full details, see: www.foodauthority.nsw.gov.au/news/recalls/maruto-nagasaki-castella-cake-238g

24/10/2026

: The following products are being recalled due to the presence of foreign matter (glass):
• Arla Protein Salted Caramel Flavour Pudding 200g – available for sale at Costco in NSW.
• Arla Protein Chocolate Flavour Pudding 200g – available for sale at Coles in NSW and QLD, and independent food retailers including IGA and Harris Farm in NSW and IGA and Supabarn in the ACT.

Date markings:
• Arla Protein Salted Caramel Flavour Pudding 200g – Best Before 28/04/2027
• Arla Protein Chocolate Flavour Pudding 200g – Best Before 09/05/2027

For full details, see: www.foodauthority.nsw.gov.au/news/recalls/arla-protein-salted-caramel-flavour-pudding-200g-arla-protein-chocolate-flavour-pudding-200g

19/10/2026

Find out which food businesses have allegedly breached food safety laws in NSW on the NSW Government’s name and shame register:
• 15 premises added this week
• 7 premises removed (publication period expired).
See: www.foodauthority.nsw.gov.au/offences/penalty-notices/week

Address

6 Avenue Of The Americas
Sydney, NSW
2127

Opening Hours

Monday	8:30am - 5:30pm
Tuesday	8:30am - 5:30pm
Wednesday	8:30am - 5:30pm
Thursday	8:30am - 5:30pm
Friday	8:30am - 5:30pm

Telephone

+611300552406

Website

http://www.foodauthority.nsw.gov.au/

Alerts

Be the first to know and let us send you an email when NSW Food Authority posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.