MyGateway

The Road Traffic Department (RTD) is advising the public that their cashier and driver’s license printing services have been temporarily suspended at their head office on Tonique-Darling-Williams Highway. All other services at their head office are still available.

Public Notice: Centralized Collections Centre Hours

Please be advised of the following operational hours:

15th of December, 2025 (closed for staff holiday event)

24th of December, 2025 (9 a.m. to 1 p.m.)

25th of December, 2025 (closed in observance of Christmas)

26th of December, 2025 (closed in observance of Boxing Day)

31st of  December, 2025 (9 a.m. to 1 p.m.)

1st of January, 2026 (closed in observance of New Years Day)

12th of January, 2026 (closed in observance of Majority Rule Day)

Regular business hours resume on the 13th of January, 2026. We apologize for any inconvenience this may cause.

For urgent matters contact the relevant government agency or please email the MyGateway Help Desk at [email protected] or call (242) 604-4357.

Public Notice: Centralized Collections Centre Hours

Please be advised of the following operating hours:

10th October 2025 (closed in observance of World Post Day)

13th October 2025 (closed in observance of National Heroes' Day)

Regular business hours resume on the 14th October 2025. We apologize for any inconvenience that this may cause.

For urgent matters contact the relevant government agency or please email the MyGateway Help Desk at [email protected] or call (242) 604-4357.

Government officials and ministry representatives gathered at the Digital Transformation Unit (DTU) Office Monday, 26th May 2025 to mark the successful conclusion of the Digi Innovative Projects Grant Programme. This initiative welcomed Bahamian entrepreneurs to develop digital solutions with the goal of transforming the delivery of public services in The Bahamas.

Established as part of the Government’s Digital Transformation to Strengthen Competitiveness initiative, the conclusion of this programme signifies the government’s $1M commitment to leveraging technology to deliver citizen-focused public sector reform. This project was financed in partnership with the Inter-American Development Bank (IDB) and executed in collaboration with the Access Accelerator, Small Business Development Centre (SBDC) and the Bahamas Development Bank (BDB).

Minister of Economic Affairs, The Hon. Senator Michael Halkitis, was present to deliver remarks, commending the awardees for their contributions.

“This, ladies and gentlemen, is transformative governance in action,” said Minister Halkitis. “Your projects now stand as proof of concept and, more importantly, as proof of potential. You have shown that the future of the Bahamas is not something we have to rely on others to build for us, but rather it is something we can plan, design, and build for ourselves right here.” 

The ceremony recognised eight businesses which included Bahamian entrepreneurs who designed software applications to address what they view as current operational issues in specific government agencies, including the Ministry of Agriculture and Marine Resources, National Security, Education, Public Works and Family Island Affairs, Public Service, the Department of Labour, Road Traffic, and the Post Office.

The overall programme winner was announced as Mr. Michael Flowers Jr., founder and CEO of Bahamas Agricultural Solutions. His team developed a web-based information system targeted to The Ministry of Agriculture and Marine Resources, designed to centralise data related to agricultural production, land use, and environmental monitoring across The Bahamas. 

For more information, contact:
[email protected]

The Ministry of Energy & Transport presents: Road Traffic Saturdays

The Road Traffic Department will be open to the public on the last Saturday of every month to serve you!

Location: Main Office, Tonique Williams-Darling Highway

Starting: February 1st, 2025

Hours: 9:00 AM – 3:00 PM

Important Notice:
Fi****ms Licensing Renewal Begins 1st Nov.

Please be advised that applications for Fi****ms License Renewal for the 2025 period will begin on 1st November 2024.

Fees are as follows:

Shotgun: $150

Rifle: $300

Special Licence: $750

All firearm licence holders are advised to visit the Fi****ms Licensing Office on University Drive or apply online via MyGateway to renew their licences promptly once the application period begins.

For further assistance, please email the MyGateway Help Desk at [email protected] or call (242) 604-4357.

Public Notice: Centralized Collections Centre Hours

Please be advised of the following operational hours:
- 11th of October, 2024 (9 a.m. to 1 p.m.)
- 14th of October, 2024 (closed in observance of the public holiday)

Regular business hours resume on the 15th of October. We apologize for any inconvenience this may cause.

For urgent matters, please email the MyGateway Help Desk at [email protected] or call (242) 604-4357.

Early Reminder: Fi****ms Licensing Renewal

This notice serves as a reminder that Fi****ms Licensing Renewal for the 2025 period will commence on November 1st, 2024. 

Fees are as follows:
Shotgun: $150
Rifle: $300
Special Licence: $750

All firearm licence holders are advised to visit the Fi****ms Licensing Office on University Boulevard or apply online via MyGateway to renew their licences promptly once the application period begins.

For further assistance, please email the MyGateway Help Desk at [email protected] or call (242) 604-4357.

Please be advised that the Centralised Collections Centre will be closed July 10th in observance of Independence Day, and reopened July 11th for normal business hours.

Also note that the office will close at 1pm on Friday July 12th so that the team can participate in professional development activities.

For urgent matters, please email [email protected].

🚨 **Important Notice: Helpdesk Technical Difficulties** 🚨

Dear MyGateway users,

Please be advised that our helpdesk communication system is currently experiencing technical difficulties. Our team is working diligently to resolve this issue as quickly as possible.

For assistance, please email us at [email protected]. We appreciate your patience and understanding during this time.

Thank you for your continued support.

Please be advised that we have scheduled a system maintenance on April 16, 2024, from 12:00 AM to 6:00 AM Eastern Standard Time. This maintenance is crucial for providing the most reliable and secure services.

We understand the importance of uninterrupted service and are committed to ensuring the process is smooth and with minimal disruption.

You may experience temporary changes in service quality during this time frame. However, we want to assure you that we are taking every precaution to minimise inconvenience and limit the impact on your experience, demonstrating our commitment to your satisfaction.

We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding.

If you need assistance, please email our HelpDesk at [email protected].

Thank you for your cooperation and for choosing our services. We are grateful for your trust and support.

MyGateway HelpDesk

For more information and updates, please visit our website at www.mygateway.gov.bs or contact our Help Desk at (242) 604-HELP (4357).

The Digital Transformation was so honoured to participate in the Career Fair hosted by C.I. Gibson Senior High School’s Guidance Department and the Department of Labour.

Under the theme “Expanding Students’ Opportunities Through Career Exploration”, this event was nothing short of amazing! We met hundreds of enthusiastic students who came armed with so many questions about MyGateway and the dynamic team behind it.

We extend our sincere thanks to the hosts of this event for the opportunity to share and wish the students the very best in all their endeavors.