Office of the Utilities Consumer Advocate

Summer is around the corner!

To keep your home cool without impacting your utility bills, try:

🏠Closing curtains during the day

🚪Weatherstripping windows and doors

🍴Using your BBQ or cooking over a fire to avoid heating your home with appliances

Do you need to find a new utility plan?

Or want to see how your current plan compares?

Try the UCA’s Cost Comparison Tool today! In just a few easy steps, you can see plans in your area, compare the rates and fees, and look at an estimated bill.

https://ucahelps.alberta.ca/cost-comparison-tool/

Did you know the UCA has a monthly newsletter that delivers updates about the latest UCA presentations, industry updates, and tips to help reduce usage straight to your inbox?

Get Plugged In today by signing up: http://eepurl.com/jeNx0o

Join the UCA for a free webinar!

🔌 May 26 – Noon – Understanding Utility Choices for Seniors in Alberta: Seniors have unique utility considerations. Learn about the free services and resources offered by the UCA, tips for moving, and key factors to consider before signing a utility contract.

Register here: https://us06web.zoom.us/meeting/register/eGQ7sa_nR1u-Fwfti5A-DA #/registration

🔌 May 28 – 11:00 a.m – Real Estate Resources: Learn about resources that help realtors support real estate clients.

Register here: https://us06web.zoom.us/meeting/register/Nv0dynXcTSOup4jWqJVCNg #/registration

Explore all upcoming presentations and events: https://ucahelps.alberta.ca/how-we-can-help/presentations-and-events/

Utility scams are increasingly common.

To protect yourself remember to:

📅 Take your time – Scammers will often pressure victims to act immediately. You never have to act right away. Verify details independently and contact your utility company directly.

💡 Be careful before clicking links – Links can collect your personal information or deploy malware on your devices.

💰 Never share personal or financial information – Legitimate utility companies will never demand immediate payment. They will provide a clear due date.

And remember, if something seems too good to be true, it likely is.

Learn more: https://ucahelps.alberta.ca/learning-hub/tips/spotting-a-utility-scam/

As summer approaches, make sure your ceiling fans spin counterclockwise.

This creates a downdraft that helps cool rooms more effectively.

Do you need help comparing your utility options, understanding your utility bill, or resolving an issue with your retailer?

The UCA is here to help!

Call us toll-free at 310-4822 (in Alberta) or 1-888-644-6608 (outside Alberta), email [email protected] or use the contact form: https://ucahelps.alberta.ca/contact/

Join the UCA for a free webinar!

🔌 May 20 – Noon – Understanding Utilities in Alberta: Learn about the UCA’s free services and resources, tips to help lower your utility bills, what to consider before signing a utility contract and how to get support if you’re having issues with your utility provider.

Register here: https://us06web.zoom.us/meeting/register/YjXRIo6jQ5m5UxX9-sCFLQ #/registration

Explore all upcoming presentations and events: https://ucahelps.alberta.ca/how-we-can-help/presentations-and-events/

The UCA offices are closed today for Victoria Day.

If you have questions about your utilities, our team will be happy to help when we reopen. You can reach us toll-free at 310-4822 (in Alberta) or 1-888-644-6608 (outside Alberta).

You can also use the contact form: https://ucahelps.alberta.ca/contact/. We’ll respond during regular business hours.