APCO Canada

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APCO Canada Association of Public Safety Communications Officials - a community for everyone working in public sa

🏴‍☠️ DRESS LIKE A PIRATE. PARTY LIKE A LEGEND. ⚓Ahoy, APCO Canada! We’re taking over Alexander Keith’s Brewery for a nig...
10/15/2026

🏴‍☠️ DRESS LIKE A PIRATE. PARTY LIKE A LEGEND. ⚓

Ahoy, APCO Canada! We’re taking over Alexander Keith’s Brewery for a night of pirate mischief, great company, and good cheer!

🦜 Captains, sailors, scallywags, and sea dogs — bring your best pirate costume and your finest crew spirit.

📅 Monday, November 16, 2026
⏰ 6:00–9:00 p.m.

Costumes encouraged. Landlubbers tolerated. Pirates celebrated!

Arrr you ready? ☠️

Coming to APCO Canada 2026: Evidence-Based Strategies for Recovery and ResilienceJoin us in Halifax for an insightful se...
10/14/2026

Coming to APCO Canada 2026: Evidence-Based Strategies for Recovery and Resilience

Join us in Halifax for an insightful session with Dr. Carney, Professor and Director of the Sleep and Depression Laboratory at Toronto Metropolitan University.

Her presentation, “How Evidence-Based Sleep Interventions Can Support Individuals Recovering from Trauma,” will explore the important role sleep plays in recovery and highlight evidence-based approaches to improving sleep and supporting mental well-being.

For public safety professionals who regularly face stress, trauma, and demanding situations, this is an important conversation about recovery, resilience, and well-being.

📍 APCO Canada National Conference & Tradeshow
📅 November 16–19, 2026
📌 Halifax, Nova Scotia

Join us for meaningful learning, connection, and conversations that strengthen the public safety communications community.

Register today!

Halifax2026

APCO Canada Conference & Tradeshow is coming to Halifax! From November 16–19, public safety communications professionals...
10/08/2026

APCO Canada Conference & Tradeshow is coming to Halifax!

From November 16–19, public safety communications professionals from across Canada will come together for four days of learning, connection, innovation, and collaboration.

🎤 Inspiring keynote speakers bringing fresh perspectives and ideas
📚 Industry-leading sessions focused on the challenges and opportunities shaping public safety communications
🤝 Networking with colleagues and leaders from across Canada
🏢 The largest public safety communications tradeshow in Canada — showcasing the latest technology, products, services and solutions

Whether you’re a telecommunicator, supervisor, manager, emergency services leader, technology partner or industry professional, this is an opportunity to learn from the best, connect with your peers and help shape the future of public safety communications.

📍 Halifax, Nova Scotia
📅 November 16–19
🇨🇦 APCO Canada Conference & Tradeshow

Don’t miss it. Register now and be part of the conversation.

#911 EmergencyCommunications Telecommunicators FirstResponders Conference Tradeshow Halifax NovaScotia Networking Innovation

Anthony McLeanGenerational Diversity: How Boomers, Gen X, Millennials, and Gen Z Can Finally Work TogetherYour team has ...
09/28/2026

Anthony McLean
Generational Diversity: How Boomers, Gen X, Millennials, and Gen Z Can Finally Work Together
Your team has four generations working side by side, and the friction is real. Boomers wonder why younger workers can’t take feedback. Gen Z feels dismissed before they even speak. Millennials are drowning in burnout. Gen X is wondering when it’s finally their turn.

Whether your workplace feels like a generational battlefield or you just want to prevent future conflicts, this session will help your team see each other clearly and collaborate more effectively.

Learning outcomes include:
Understand why generational differences aren’t about right or wrong, but about different baselines, and how to bridge the gap when they collide.
Discover the strengths and blind spots of Boomers, Gen X, Millennials, and Gen Z, and how to leverage all four for better team performance.
Build curiosity habits that help you see from another generation’s perspective and reduce team conflict.

This year at the APCO Canada conference and Tradeshow we will have keynote speaker:Julie KimFinding Humour, Hope, and Hu...
09/28/2026

This year at the APCO Canada conference and Tradeshow we will have keynote speaker:

Julie Kim

Finding Humour, Hope, and Humanity in Every Day

Humour is a consequential tool for thinking clearer, connecting meaningfully, and recovering from setbacks. Laughter opens the door to creativity, strengthens relationships, and helps teams and individuals stay engaged and resilient under pressure. In a world that can be heavy, uncertain, and stressful, it’s important to have hope and be grounded in our humanity — and humour can lead the way!

In this talk, Julie Kim, one of Canada’s top stand-up comedians and storytellers who brings deep experience from both the corporate and academic worlds, offers practical approaches for infusing more lightness and fun into everyday life — at work, at home, and beyond.

Audiences will leave feeling uplifted and empowered with actionable ways to lean into humour and lightness, foster connections, and approach challenges with fresh perspectives.

🚨 Registration is now open for the APCO Communications Training Officer (CTO) Course, 6th Edition!Following the tremendo...
09/08/2026

🚨 Registration is now open for the APCO Communications Training Officer (CTO) Course, 6th Edition!

Following the tremendous success of the Communications Supervisors Course, Medicine Hat has secured another exclusive APCO online learning opportunity for Alberta communications professionals.

📅 Start Date: October 14, 2026
💻 Online Delivery | 5 Weeks
👥 Limited to 20 Participants
💲 $525 USD

Led by renowned instructor Melissa Alterio (Cobb County, Georgia), this course is designed for current and aspiring trainers seeking to strengthen their skills in performance management, coaching, evaluation, documentation, and adult learning.

Key topics include:
✅ CTO Roles and Responsibilities
✅ Program Development
✅ Adult Learning Principles
✅ Trainee Evaluation & Documentation
✅ Liability Considerations
✅ The Future of the Workplace

The online format allows participants to complete weekly assignments and discussions while accommodating rotating shifts and operational schedules.

📌 Alberta registration is currently prioritized. If seats remain available after September 8, enrollment will open to Saskatchewan and British Columbia participants.

🔗 Register: Communications Training Officer, 6th Ed., Online #80034

EmergencyCommunications ProfessionalDevelopment PublicSafety

🇨🇦 Happy Labour Day from APCO Canada!Today, we recognize the dedication, professionalism, and commitment of the 9-1-1 di...
09/07/2026

🇨🇦 Happy Labour Day from APCO Canada!

Today, we recognize the dedication, professionalism, and commitment of the 9-1-1 dispatchers and public safety communications professionals who serve Canadians every day.

While others enjoy the holiday, many of you are answering the call, coordinating resources, supporting first responders, and helping keep our communities safe.

Your work matters. Your voice matters. And your service does not go unnoticed.

Thank you for being the critical link between those who need help and those who answer the call.

Happy Labour Day to Canada’s public safety communications community! 🍁🎧🚨

#911 Telecommunicators EmergencyCommunications FirstResponders Canada

Call for Papers – Open WavelengthHave you recently presented at a conference, completed an innovative project, or develo...
08/07/2026

Call for Papers – Open Wavelength

Have you recently presented at a conference, completed an innovative project, or developed a new approach to public safety communications? Why not share your knowledge with colleagues across Canada?

Open Wavelength, the official journal of APCO Canada, is accepting submissions of original articles, case studies, research, best practices, and technical innovations that contribute to the advancement of public safety communications.

Never published an article before? Don’t let that stop you. Our publishing team is happy to work with first-time authors, providing editorial guidance and support throughout the submission and publication process.

Your experience could help inform, inspire, and strengthen the public safety communications community. Check out the open Wavelength submissions guidelines here https://www.openwavelength.ca/index.php/OW/about

🔍 New Must-Read Article: “The Hidden Bias in Artificial Intelligence Used for Public Safety Communications”As public saf...
05/18/2026

🔍 New Must-Read Article: “The Hidden Bias in Artificial Intelligence Used for Public Safety Communications”
As public safety agencies increasingly turn to AI to handle growing demands, one critical question remains: Are we designing systems that truly serve everyone?
In this powerful new article, Eyra Abraham (Lisnen) exposes how AI systems in emergency communications risk excluding the 27% of Canadians living with disabilities. From flawed data gaps and misinterpretation of atypical speech/movements to life-critical delays in crisis response — hidden biases could amplify real-world inequities.
She introduces the HUMAN framework as a practical path toward responsible, inclusive AI design.
Read the full article here:
👉 https://www.openwavelength.ca/index.php/OW/article/view/5/22
This is essential reading for public safety leaders, AI developers, emergency communications professionals, and accessibility advocates.
What are your thoughts on building truly inclusive AI for 911 and public safety systems? 👇
AIFairness OpenWavelength

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440 Laurier Avenue West, Suite 200
Ottawa, ON
K1R7X6

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+18554432726

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