09/17/2026
CALLS TO 911: IMPORTANT UPDATE PLEASE READ and SHARE
Early this morning, a nation wide outage was experienced involving the operation of the 911 telephone emergency communications system.
Prince Edward County has received confirmation from the County’s Primary Public Safety Answering Point service provider that 911 service has been restored and that all calls to 911 placed within the County of Prince Edward will be connected with emergency service providers including Police, Fire and Ambulance.
An investigation of the 911 outage is active.
Residents and visitors of Prince Edward County are encouraged to call 911 for all emergency incidents involving an immediate threat to safety or preservation of life.
Please do not call 911 to test the operation of the 911 system or make inquiries about the outage. Callers should always avoid calling 911 for non-emergency inquiries or requests.
All emergency service providers and municipalities have a telephone number for public inquiries and requests.
Please contact Prince Edward County Fire and Rescue by calling 613-476-2345 to discuss all non-emergency fire service matters. Telephone calls are answered 24/7 by a representative of the department located at 8 McDonald Drive Picton.
To discuss an inquiry or concern regarding all other services provided by the County of Prince Edward, please call 613-476-2148.
Thank you