Newfoundland Labrador Hydro

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Newfoundland Labrador Hydro To report an outage call 1-888-737-1296. We post from 8:30AM - 4:30PM M-F and during power outages.

Newfoundland and Labrador Hydro is the primary generator of electricity in the province. More than 80% of the energy generated is clean, hydroelectric generation. Hydro sells its power to utility, industrial and 38,000 residential and commercial customers in over 200 communities across the province. We are committed to operational excellence while delivering safe, reliable, least-cost electricity.

10/24/2026

Power now restored to all customers.

10/24/2026

Crews have been battling the elements to troubleshoot the issue and have located downed trees on power lines serving the area. They are in the process of working to remove the trees and get service back on. Estimated restoration time is currently 22:45.

10/23/2026

Correction: Crews are still working to restore power to several areas. Customers in Rencontre East, Pool’s Cove, St. Alban’s, Milltown, Morrisville should now have power back.

10/23/2026

Thanks for your patience tonight as our crews worked in difficult conditions to resolve the issue. All customers should now be restored.

10/23/2026

We are aware of unplanned outages affecting several communities on the South coast, including Belleoram, English Hr West, Boxey, Coomb's Cove, Mose Ambrose, Pool's Cove, Rencontre East, St Jacques, Wreck Cove area.

Crews are responding. No estimated restoration time at the moment. We thank customers for you understanding tonight.

Our President and CEO, Jennifer Williams, took the stage at Electricity Transformation Canada this morning to open the f...
10/21/2026

Our President and CEO, Jennifer Williams, took the stage at Electricity Transformation Canada this morning to open the final day of the conference. Drawing on her experience leading Hydro, Jennifer shared her perspective on balancing reliability, affordability and public trust while preparing for the next era of electrification.

Thank you to Electricity Transformation Canada for the opportunity to be part of an important national conversation about Canada’s energy future.

Canadian Renewable Energy Association

New Ultra-Fast EV Chargers are now officially online in Deer Lake, Clarenville, Whitbourne, and St. John’s, with more si...
10/21/2026

New Ultra-Fast EV Chargers are now officially online in Deer Lake, Clarenville, Whitbourne, and St. John’s, with more sites to come! These new Ultra-Fast Chargers are ready to help power your adventures with fast charging times and convenient tap-to-pay options!

We know that EV users have experienced the chargers working intermittently as our teams worked to bring them online - thanks to everyone for your patience throughout this commissioning period!

If you have any questions as you use these new Ultra-Fast Chargers, please connect with the ChargePoint Driver support line, available 24/7 at 1-888-758-4389, or visit our website for more information: https://nlhydro.com/electric-vehicles/ultrafastchargerfaq/

10/19/2026

Power has been restored for all customers, except those in Morrisville and in Milltown from the site of the old school to end of Morrisville.

Crews continue to troubleshoot, but an estimated restoration time is not yet available for remaining customers without power. For updates or outage info anytime, please call us at 1-888-737-1296 or visit https://my.nlhydro.com/outage/

10/19/2026

⚠ Emergency Outage – Bay d’Espoir area

There will be an emergency outage this morning for customers in Head of Bay D'Espoir, Milltown, Morrisville, St. Alban's, St. Joseph's Cove and St. Veronica's. The outage will begin momentarily and will allow our crew to investigate and troubleshoot an issue in the area this morning. We apologize for any inconvenience.

10/18/2026

Update - All customers were restored at approximately 7:35 pm. If you’re still experiencing issues with your power, please report directly to 1-888-737-1296.

Sincere thanks to our customers on the Northern Peninsula for your patience throughout the weekend as our crews safely completed this important work.

Address

Hydro Place, 500 Columbus Drive
St. John's, NL
A1B0C9

Opening Hours

Monday 8:30am - 4pm
Tuesday 8:30am - 4pm
Wednesday 8:30am - 4pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+18887371296

Website

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