Dominica Water and Sewerage Company Limited

Dominica Water and Sewerage Company Limited

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As part of the plan an Act of parliament established the Central Water Authority (CWA) in October 1967.

DOWASCO was established by an act of Parliament - Water and Sewerage Act#17, in December 1989 and incorporated in the same year.Prior to incorporation, the Company was known as National Water Services which was also called Central Water Authority up to 1986. Water Supply development dates back to the mid 1870's, but the first comprehensive potable water development plan was developed in 1963 by th

05/11/2025

WATER INTERRUPTION – WALLHOUSE & CASTLE COMFORT

DOWASCO wishes to inform customers in Wallhouse and Castle Comfort that the interruption in their water supply is due to emergency repairs on a damaged pipeline, which required a temporary shutdown of the system.

DOWASCO sincerely apologizes for this interruption and assures customers that service will be restored as soon as repairs are completed and the system has regained normal pressure.

We regret the inconvenience caused and thank our valued customers for their patience and understanding.

04/11/2025

Water has been restored to Paix-Bouche.

04/11/2025

UPDATE: DOWASCO working to restore water following challenges in several communities.

📍GRANDFOND – Water has been restored following repairs to the network. Additional challenges in the system affecting Lower Back Street temporarily affected the supply to higher elevations. Our Crews have worked to fully restore the service.

📍RIVIERE CYRIQUE – Water supply has been restored following blockage issues in the distribution line which were cleared. The service is being restored to normal.

📍TRAFALGAR / SHAWFORD – An overflow issue at the Trafalgar system temporarily affected supply to the Shawford storage tank. This has now been rectified and service is returning to normal. Customers are asked to remain patient as the system stabilizes before full access to water can be restored.

📍GOOD HOPE - service is being fully restored following clearing of blockage to the supply and a PRV reset.

📍WARNER - we are currently working to resolve low water pressure in the upper parts of Warner.

📍PAIX-BOUCHE - We are aware of water interruption in Paix-Bouche and environs. This is currently under investigation with a view to resolving as quickly as possible.

We regret the inconveniences of these unplanned interruptions and thank our customers for their patience and understanding as our teams continue to work to improve reliability across the network.

Stay close to our page or our WhatsApp channel for further updates.

03/11/2025

From the Dominica Water and Sewerage Company Limited (DOWASCO)

As we celebrate our nation’s 🇩🇲 Independence, DOWASCO joins every Dominican in honouring the spirit of resilience, unity, and progress that defines our beloved country. Today, we reflect on how far we have come together, and we proudly recommit ourselves to supporting national development through sustainable and reliable water and sanitation services.

Water connects us all and with every project we undertake and every tap we help keep flowing, our mission is to strengthen that connection and contribute to a healthier, more prosperous Dominica.

May this Independence season inspire us to protect our national treasure 💧so that future generations can enjoy.

Happy Independence, Dominica!

From the Board of Directors, Management and Staff of DOWASCO: Our Water, Our Treasure, Our Life.

02/11/2025

WATER INTERRUPTION- GRAND FOND

DOWASCO informs customers in the upper part of Grand Fond, that the unplanned interruption in their water supply is related to ongoing works to upgrade the water system in Grand Fond.

DOWASCO sincerely apologizes for this interruption and assures customers that restoration works are ongoing to ensure the optimal function of the current system.

DOWASCO regrets the inconveniences to our customers and asks residence to remain patient as work to significantly upgrade the system continues.

Photos from Dominica Water and Sewerage Company Limited's post 31/10/2025

Belle moun Domnik

Photos from Dominica Water and Sewerage Company Limited's post 31/10/2025

It's all about our field workers today. 🎊 Team DOWASCO work hard and some rest is absolutely needed this Creole Day‼️

31/10/2025

JOUNEN KWÉYÒL at DOWASCO

30/10/2025

As we come to the end of an amazing creole season, we wanted to know how many of our staff know popular Creole sayings🧐

How many Pawabol Kwéyòl do you know? Tell us in the comments‼️

29/10/2025

DOWASCO informs the general public of the closure of its offices in Roseau and Portsmouth on Friday, October 31, 2025 from 12:00noon to facilitate a staff function.

We will resume normal business hours on Wednesday, November 5, 2025 at 8:00am.

We appreciate your understanding and encourage you to plan any urgent matters accordingly. For inquiries during the closure, please feel free to leave us a message at 255-2900 or send an email to [email protected] and we will respond as soon as possible.

We regret any inconveniences caused.

29/10/2025

SYSTEM MAINTENANCE - STOWE, BAGATELLE, FOND ST JEAN, FAB

DOWASCO informs customers in STOWE, BAGATELLE, FOND ST JEAN & FAB that their water supply will be interrupted on Thursday, October 30th, 2025 between 9:00 a.m. and 5:00 p.m. for system maintenance.

DOWASCO sincerely apologizes for this interruption and regrets any inconvenience that may arise as a result.

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Location

Telephone

Address


3 High Street
Roseau
00109-8000

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 16:00