Fijian Competition and Consumer Commission

Small changes can lead to big energy savings.

Unplug devices when not in use.

Let's power our homes responsibly.

Do you know what bait advertising is?

This is when a trader/business advertises goods at a heavy discount boasting big savings when the goods are not available in reasonable quantities during the promotion.

This is done in the guise of luring consumers into their shops or websites so that they can check out other products once they have discovered that the discounted item is out of stock.

Bait advertising is against the Act!

If you ever encounter a case of bait advertising, please reach out to us at https://linktr.ee/fijianccc

You have the right to a repair, replacement or refund if any goods you purchase are faulty, unsafe or do not work as advertised.

These are your rights as a consumer:
-Repair 🎯
-Replacement 🎯
-Refund 🎯

If any trader denies you, report this at http://linktr.ee/fijianccc, or call us on 8921991.

Need assistance or have a consumer query in the Northern Division? FCCC is here to help!

You can find our Labasa Office conveniently located at,📍 Lot 3 Silas Ramzaan Street, Labasa

For any inquiries, feel free to contact us on phone, (+679) 8911 624 or email, [email protected]

Our team is ready to assist you.

Employment Opportunity!

Join the team as an Internal Auditor- Risk & Governance or Senior ICT Officer & Systems Analyst

Check the image for more details or go to https://fccc.gov.fj/careers/

While taking advantage of sales, if you notice a significant price reduction, we urge you to check the expiration date on food items before purchasing. Some traders may attempt to sell products that are nearing expiry or have already expired.

Even if an item is only few days past its expiration date, it is unsafe to consume.
If you come across traders selling expired goods, report it to us at https://linktr.ee/fijianccc

Be alert and never divulge personal information such as your M-Paisa pin and OTP codes.

If anything appears unusual or raises doubt, contact Vodafone immediately so they can take the necessary measures.

Additionally, please report these incidents to FCCC, so that scammers can be taken to task.

For complaints or queries please reach out through one of our communication channels at https://linktr.ee/fijianccc

Safeguarding our planet requires more than awareness, it demands collective, decisive action. Protecting our natural environment is foundational to building a resilient economy and a safer future for all. World Environment Day stands as a vital global milestone, urging individuals and businesses to actively foster sustainable development.

At FCCC, championing sustainability is a core pillar of our Environmental, Social, and Governance (ESG) gaols, extending our role beyond competition and consumer protection to fostering a healthier, more sustainable Fiji for generations to come.

Let us all practice responsibility today to safeguard our environment for tomorrow.

Did you know garlic is price-controlled? This means that traders cannot charge more than the authorised maximum price!

You can view our complete Master Price List for produce at the link below. For your convenience, the specific prices for garlic can be found on page 4 of the list at: https://bit.ly/FCCCProduce

If you believe you have been overcharged, report it through our communication channels at: https://linktr.ee/fijianccc

Be clear when communicating future environmental goals and make sure those are substantiated and verified.

Vague promises ≠ Real progress.

✅ Say what you're going to do, how you'll do it, and how you'll prove it.

✅Consumers want transparency, not slogans.
Show them you’re serious—with data, timelines, and actions.

✅The better example provides specific details (recycled plastic, BPA-free) and measurable impact (number of cups sold, single-use cups eliminated).

✅Give consumers the transparency needed to understand how the product benefits the environment.