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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Housing Dilemmas C.I.C

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Chelmsford
Housing Dilemmas C.I.C

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We have a vision of a country free from homelessness, where everyone has a place to call home

OUR PURPOSE
To prevent homelessness in Chelmsford and its environs within Essex by providing support to low-income households to maintain tenancies and find accommodation to enable their wellbeing. OUR VISION
To have a country which is free from homelessness, where everyone can find accommodation and maintain tenancies to enable their wellbeing. OUR MISSION
To provide tenancy sustainment to low-income households and supported housing accommodation to single homeless adults. Our AIMS
Homelessness Prevention:
To negotiate payment arrangements that are realistic. To support service-users to claim Welfare Benefits and when necessary have existing claims reassessed. Should negotiations with landlords fail, to support service-users throughout the court processes. To support service-users to find temporary and permanent accommodations and assist them to rebuild their lives again. To liaise with councils, charities, churches and other national and local bodies/groups to support individuals and families. To work in collaboration with other service providers to implement and run tenancy sustainment programmes to prevent loss of tenancies. Supported Accommodation:
To provide supported housing accommodation to single homeless adults who are willing to engage in a tailored support plan with the aim of moving on to independent living within a period of 24 months or less. Financial Inclusion:
To signpost to Financial Inclusion services where service-users can be supported to become financially independent by maximising their household incomes through financial accesses and debt management plans. Employment, Training and Education:
To work in collaboration with other service providers and the DWP to enrol our service-users on academic and training courses, apprenticeships and back-to-work programmes. To provide support with CV writing, job searches, interviewing skills training and jobs applications. OUR VALUES
Customer Focus:
Listen attentively to our customers to deliver a person-centred service tailored to meet their needs. Trustworthy:
Work tirelessly to provide a reliable service to our customers, where every promise we make is kept. Respectful:
Treat all our customers and employees with dignity and sensitivity regardless of their background. Honesty and Integrity:
Be transparent in all our operations and the delivery of our services; being mindful to uphold the reputation of Housing Dilemmas always. Wellbeing:
Create a healthy working and engaging environment for employees and customers, and continually promote wellness.

15/10/2026

🧁 A Little Baking, A Lot of Bonding! 🍫

Yesterday afternoon, we enjoyed a lovely chocolate and vanilla muffin baking session! From mixing ingredients to sharing a few laughs, it was a wonderful opportunity to spend quality time together, unwind and have some fun.

Sometimes, it’s the simplest moments that make the biggest difference. ❤️ At Housing Dilemmas, we value these opportunities to connect, build relationships and create positive memories together.

07/10/2026

ADHD can affect many areas of everyday life, including some of the skills needed to maintain a home and live independently. This ADHD Awareness Month, we're encouraging greater understanding and fewer assumptions. Behind every behaviour is a person, and behind every person is a story.

06/10/2026

🧠 ADHD Awareness Month 🧠

ADHD is more than being easily distracted or unable to sit still.

For some people, ADHD can affect organisation, time management, concentration, emotional regulation, remembering appointments, managing finances and completing everyday tasks.

For people who have experienced homelessness or are rebuilding their lives after offending, these challenges can make maintaining accommodation and managing independent living more difficult.

At Housing Dilemmas, we believe that understanding the person behind the behaviour is essential to providing effective support.

This is not about lowering expectations. It is about understanding individual needs, removing unnecessary barriers and helping people develop the skills and confidence needed to move forward.

This ADHD Awareness Month, we are encouraging greater understanding, fewer assumptions and support that is based on the individual.

Everyone deserves a place to lay their head in peace, together with the right support to help them keep it.

22/08/2026

That's a start...

Rough sleepers in England will be offered housing, in a move likened to the “Everyone In” initiative during the pandemic.

24/07/2026

🎉 We’re delighted to share that Housing Dilemmas CIC has been shortlisted as a finalist in the Meeting Housing Need – Homelessness category of the 2026 Essex Housing Awards, in association with Birketts and Delta Housing. 🏆

Being recognised by an expert judging panel is a tremendous honour and a testament to the dedication, compassion and hard work of our incredible team, partners and supporters. Every day, we are committed to providing more than just accommodation—we help people experiencing homelessness rebuild their lives with stability, hope and the support they need to move forward.

This recognition reflects the journeys of the residents we are glad to serve and everyone who has contributed to our mission.

Thank you to the judging panel for this recognition, and congratulations to all the other finalists. We look forward to celebrating with you at the awards ceremony.

14/07/2026

NEW release of INSIDEHD — fresh insights and reflections. Have a read and let us know your thoughts: https://wix.to/zcLMNkQ

13/07/2026

🏆 A Proud Moment for Housing Dilemmas!

We are delighted to announce that Sybil Bawuah-Quashie, Founder and CEO of Housing Dilemmas, received the Women of the Year – Social Impact Award at the Global Woman Awards 2026 in Hammersmith, London on 10 July.

This prestigious recognition celebrates Sybil’s compassionate leadership and her continued commitment to creating positive and lasting change in the lives of people experiencing homelessness and housing vulnerability.

Through Housing Dilemmas, Sybil has turned a deeply personal vision into an organisation that provides residents with more than accommodation. Her work is centred on dignity, stability, practical support and helping people develop the confidence and skills needed to move towards independent living.

The Global Woman Awards celebrate women making outstanding contributions through leadership, entrepreneurship, social impact and empowerment—values that strongly reflect Sybil’s journey and the purpose behind Housing Dilemmas.

We are incredibly proud of Sybil and grateful to every resident, staff member, volunteer, partner and supporter who continues to be part of the Housing Dilemmas story.

Please join us in congratulating our award-winning Founder and CEO! 🎉👏🏾

19/05/2026

Every little effort helps....

19/05/2026

Mental Health Matters Every Single Day. 💚

Checking in on yourself is just as important as checking in on others. Rest is productive. Asking for help is brave. And no one should feel ashamed for struggling.

Let’s create a world where conversations about mental health are met with compassion, understanding, and support — not silence.

If you’re having a hard time, you are not alone.
And if someone opens up to you, listen with kindness.

20/04/2026

We were honoured to welcome H.E. Sabah Zita Benson, Ghana’s High Commissioner to the UK & Ireland, to Housing Dilemmas CIC. Her visit recognised our humanitarian work supporting people facing housing insecurity and homelessness, and highlighted the importance of compassionate, community-led action. Thank you for your encouragement and support as we continue standing with people in housing need during times of crisis.

Address

Halford House, 2 Coval Lane
Chelmsford
CM11TD

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+441245204455

Website

https://www.housingdilemmas.org.uk/

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