What are the opening hours?

Monday 9am - 5:15pm Tuesday 9am - 5:15pm Wednesday 9am - 5:15pm Thursday 9am - 5:15pm Friday 9am - 5pm

Epping Forest District Council

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Epping Forest District Council

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News, events and information about EFDC
services and recruitment. Important information

1. We treat everyone's views with respect and kindness
4.

We welcome comments and questions but ask you to be polite, kind and respectful to everyone including our customers, residents, councillors and employees. While the page is managed by EFDC, we cannot be held responsible for any content posted on the site by third parties. We request that no swearing, inappropriate language or abusive posts are displayed - these will be deleted
2. We endeavour to respond to your posts as quickly as possible - however we cannot guarantee an immediate reply.
3. You can report problems i.e. fly-tipping, missed bins collections and change of address via our website https://www.eppingforestdc.gov.uk/report/
5. Report a road or highway issue to Essex Highways (including potholes) at https://www.essexhighways.org/tell-us/road-pavement-and-surface-issues/potholes/in-the-road

We will delete, ban and/or report users for posting comments and messages which we believe:

• bully, harass or intimidate any individual or organisation
• are abusive, threatening, harmful, obscene, profane, sexually oriented, racially offensive, libellous or defamatory
• infringe or violate someone else's rights
• discuss ongoing legal proceedings
• advertise products or services
• are irrelevant or off-topic
• are disruptive
• are repetitive
• are spam
• are misleading or untruthful

Please see our social media policy for more information (bottom of page) https://www.eppingforestdc.gov.uk/media-film-and-social-media/

04/11/2026

📞 Are you a council tenant?

Acuity Research & Practice Ltd will be contacting a sample of our tenants on our behalf as part of our Tenant Satisfaction Measures survey.

If you receive a call, it will come from:

📱 01992 905307

The survey is your opportunity to tell us what you think about your home and the housing services we provide. Your feedback will help us understand what we're doing well and where we can improve.

✅ Calls will only be made between 9am and 8pm on weekdays and 10am and 6pm on Saturdays
✅ Your answers will be treated confidentially
✅ More than 1,000 tenants will be contacted across the survey period

Another round will take place between February and March 2027.

If you’re contacted, please take the opportunity to have your say and help shape our housing services. 🏠💬

Find out more : www.eppingforestdc.gov.uk/dont-miss-your-chance-to-shape-the-future-tenant-satisfaction-survey

03/11/2026

Putting batteries or small electrical items in your bin can cause a fire.

Batteries and items with integrated batteries, like toys, electric toothbrushes and vapes must be disposed of properly.

Here’s 3️⃣ reasons why:
1️⃣ Batteries contain valuable materials that can be reused
2️⃣ Batteries in landfills release toxic materials and contribute to pollution
3️⃣ Batteries can cause fires in bin lorries and at waste sites

How to recycle your batteries:
✅ You can put your batteries in a bag and place them on top of your black refuse or blue-lidded recycling bin for kerbside collection
✅You can take them to shops, libraries or the nearest recycling centre
✅ Return them to a retailer (shops selling more than 32kg of batteries a year must provide battery recycling collection facilities in-store)

Visit https://www.loveessex.org/ideas/how-dispose-electricals for more information.

Check what goes in each bin at https://www.eppingforestdc.gov.uk/recycling-and-rubbish/what-goes-in-each-bin/

03/11/2026

Our 2026 Christmas memory train brings festive cheer to local residents with dementia, next month.

Bookings are open for the trip which starts at North Weald station and travels to Ongar station, where Father Christmas will be waiting.

Returning to North Weald, passengers can enjoy views of the forest and a light lunch, followed by a mulled drink and mince pie on arrival at North Weald.

While there is no charge for this pre-Christmas event, tickets must be pre-booked and are available to those living with dementia or mild cognitive impairment and a friend, family member or carer.

This festive event is arranged by Epping Forest District Council’s, Community Development and Wellbeing team in partnership with Epping and Ongar Railway.

Tickets can be booked through our Booking Live page or by calling 01992 564226 (Monday to Friday 10am to 4pm).

Book for free online: https://eppingforestdc.bookinglive.com/book/add/p/647

Any questions please contact Karen on 07789372196 or [email protected].

03/11/2026

We're hiring!

Job Vacancy: Customer Services Officer
Contract type: Full Time Permanent
Applications close on 17 November 2026 at 23:59

To find out more or apply, click the link below
https://ow.ly/UkzU5103n60

03/11/2026

📞 Are you a council tenant?

From Today , Acuity Research & Practice Ltd will begin contacting a sample of our tenants on our behalf as part of our Tenant Satisfaction Measures survey.

If you receive a call, it will come from:

📱 01992 905307

The survey is your opportunity to tell us what you think about your home and the housing services we provide. Your feedback will help us understand what we're doing well and where we can improve.

✅ Calls will only be made between 9am and 8pm on weekdays and 10am and 6pm on Saturdays
✅ Your answers will be treated confidentially
✅ More than 1,000 tenants will be contacted across the survey period

The first calls begin this October, with another round taking place between February and March 2027.

If you’re contacted, please take the opportunity to have your say and help shape our housing services. 🏠💬

Find out more : www.eppingforestdc.gov.uk/dont-miss-your-chance-to-shape-the-future-tenant-satisfaction-survey

03/11/2026

A new mental health support service has launched in Essex and across the East of England.

The Mental Health Crisis Text Service offers free, confidential support from trained mental health professionals, 24 hours a day, 7 days a week.

💬 Text SOS to 80899
💬 WhatsApp 0800 884 0655
💬 visit https://orlo.uk/BDlqg and use the online chat.

Find out about the service at: https://orlo.uk/8ABJn

03/11/2026

Children with certain health conditions are at greater risk of becoming seriously ill with flu.

These include some types of asthma and other conditions affecting breathing, as well as conditions affecting the heart, kidneys, liver, brain or immune system. Children with diabetes, sickle cell disease or a learning disability can also be at greater risk.

A free NHS flu vaccination can help protect children this winter.

To see if your child is eligible, visit our website: https://orlo.uk/04y1H

03/11/2026

03/11/2026

Keeping children and young people safe starts with recognising the signs of exploitation.

Child exploitation can be difficult to spot, and many young people may not realise they are being manipulated or groomed.

The Essex Violence and Vulnerability Unit has developed free resources to support parents, carers and professionals, including guidance on spotting warning signs, talking to young people and understanding criminal exploitation and County Lines.

Learn more and access the resources, at: Essex Violence and Vulnerability Unit 🔎

03/11/2026

Feel like something’s wrong? 🤔

If an older friend or neighbour seems withdrawn or anxious, it could be a sign of an unhealthy relationship.

You don’t need all the answers, just being there to listen can make a difference.

To find out more, and to get confidential advice Call COMPASS on 0330 333 7 444 or visit their website, link in our bio 🔗

If someone is in immediate danger call 999 🚨

Address

323 High Street
Epping
CM164BZ

Opening Hours

Monday	9am - 5:15pm
Tuesday	9am - 5:15pm
Wednesday	9am - 5:15pm
Thursday	9am - 5:15pm
Friday	9am - 5pm

Telephone

+441992564000

Website

https://www.eppingforestdc.gov.uk/

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