Supportive

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Supportive We are Supportive (reg charity no. 1095388). http://www.supportive.org.uk/

For over 30 years, we have been helping people achieve a better quality of life through our patient transport and person-centred domiciliary care. Our professional quality volunteer transport, domiciliary home care, training and support services are managed from our base in Ferryhill. We offer premium care and support to people of all ages in the cities, towns and villages in the County Durham area.

A little reminder – our new SMART Recovery group starts this Friday!💜Looking to make positive changes in your life? Our ...
20/10/2026

A little reminder – our new SMART Recovery group starts this Friday!💜

Looking to make positive changes in your life? Our new SMART Recovery group in Ferryhill launches this Friday 23 October, and we’d love to welcome you along!

SMART Recovery offers a friendly, welcoming and supportive space for anyone looking to make positive changes around addictive behaviours, including alcohol, drugs and gambling.

📅 Every Friday, starting 23 October
🕑 2:00pm – 3:00pm
📍 7a Dean & Chapter Industrial Estate, Ferryhill, DL17 8LH

Sessions are completely FREE, and there’s no need to book; just come along!

Whether you’re just beginning to explore recovery or looking for practical tools to help you move forward, you’re welcome.

📞 For more information, call 01740 658 880 and ask for the SMART Team, or email [email protected].

Please share this post to help us spread the word and reach anyone who might benefit from the support. 💜

At Supportive, we love hearing how our care helps people to live independently.💜We recently received a lovely thank-you ...
18/10/2026

At Supportive, we love hearing how our care helps people to live independently.💜

We recently received a lovely thank-you note from someone we supported following a hip replacement:

“I really appreciate all that the carers have done for me. I know I could not have managed on my own without your help as my family all live away. I now feel much better and able to look after myself.”

Words like these remind us of the difference compassionate care can make. Thank you to our wonderful carers for the kindness and dedication they bring to every visit.

A little nibble, a good natter and time together!☕💜 Our new Nibble & Natter group for staff and volunteers got underway ...
16/10/2026

A little nibble, a good natter and time together!☕💜

Our new Nibble & Natter group for staff and volunteers got underway this week, giving our team a chance to take a breather and enjoy a friendly catch-up.

Hosted by the lovely Debbie, our first get-together offered a relaxed, welcoming space to spend time with colleagues and fellow volunteers, share stories and get to know one another a little better.

With busy working days and different roles across Supportive, we don’t always get the opportunity to sit down together. This new group gives our team the time to connect, enjoy some company and have a conversation beyond the day-to-day tasks.

At Supportive, caring for people includes caring for the wellbeing of our own team. Our staff and volunteers give so much to others, and we want them to feel valued, supported and part of a community too. 💜

Global Handwashing Day – 15th October Clean hands save lives!💙Good hand hygiene is one of the simplest and most effectiv...
15/10/2026

Global Handwashing Day – 15th October

Clean hands save lives!💙

Good hand hygiene is one of the simplest and most effective ways to help prevent the spread of infections and protect those we care for.

Today, we’re reminding everyone that washing your hands properly and regularly makes a real difference, whether you’re caring for others, supporting a loved one, or simply going about your day. 🫧🙌

Let’s keep our hands clean, stay healthy, and help protect our communities.

Meet the Team — Say hello to Jen! 💜 Jen first joined Supportive as a carer in 2021, before becoming a responder and then...
14/10/2026

Meet the Team — Say hello to Jen! 💜

Jen first joined Supportive as a carer in 2021, before becoming a responder and then moving into the office as a coordinator in 2022. Having worked in several roles, she understands both the care we provide and the organisation that goes on behind the scenes.

After some time away, she returned in September 2025. Now a Care Manager in our Homecare office, Jen makes sure that everything runs smoothly.

“I love my job and being able to support both service users and carers.”

We’re delighted to have you on the team, Jen! Give her a hello in the comments. 👋💜

CALLING ALL LOCAL STALLHOLDERS!Supportive is looking for local makers, crafters and businesses to join our Christmas Fay...
12/10/2026

CALLING ALL LOCAL STALLHOLDERS!

Supportive is looking for local makers, crafters and businesses to join our Christmas Fayre for our staff and service users. 💜

Whether you sell handmade gifts, festive decorations, sweet treats or something a little different, we’d love to hear from you!

Interested in having a stall? Send us a message with a little information about your business and what you sell, and we’ll share further details.

Know a stallholder who might like to join us? Tag them below or share this post! 👇

LET’S TALK ABOUT MENTAL HEALTH💜Mental health shouldn’t be a difficult conversation.In care, we support people every day,...
10/10/2026

LET’S TALK ABOUT MENTAL HEALTH💜

Mental health shouldn’t be a difficult conversation.

In care, we support people every day, and that support should extend to our colleagues too.

Let’s create a workplace where it’s okay to say:

“I need a little support today.”
“I’m finding things difficult.”
“Can we talk?”

No judgement. No pressure. Just understanding, kindness and support.

Because sometimes, talking is the first step towards feeling better. 🤝

Did you know that we help over 4,000 people each month? 💜 From care at home to transport for essential appointments, our...
10/10/2026

Did you know that we help over 4,000 people each month? 💜

From care at home to transport for essential appointments, our staff and volunteers help people across our community stay connected and independent.

A huge thank you to our staff and volunteers for the care and kindness they bring to their work.

Thinking about coming to our SMART Recovery sessions but unsure what to expect? Taking that first step can feel daunting...
08/10/2026

Thinking about coming to our SMART Recovery sessions but unsure what to expect? Taking that first step can feel daunting.

Our free sessions offer a non-judgemental space to learn practical skills for managing addictive or compulsive behaviours, including difficulties with alcohol, drugs or gambling.

💜 Starting Friday 23 October, then every Friday
💜 2pm–3pm
💜 Chapter House, 7a Dean & Chapter Industrial Estate, Ferryhill, DL17 8LH
💜 Free to attend — no booking needed, just turn up!

You don’t need to have attended a SMART Recovery meeting before, and you’re welcome to come along whenever work for you.

Find out more and how to find us:
https://www.supportive.org.uk/smart-recovery/

PROTECT YOURSELF THIS WINTER 💜At Supportive, caring for others starts with looking after ourselves too. As Autumn arrive...
06/10/2026

PROTECT YOURSELF THIS WINTER 💜

At Supportive, caring for others starts with looking after ourselves too. As Autumn arrives, we’re encouraging care workers to get their flu vaccination.

Flu can be serious, particularly for older people and those with certain health conditions. Getting vaccinated helps protect you and the people you support throughout the winter months.

Frontline social care workers are eligible for a free NHS flu vaccine. Speak to your local pharmacy for more details and guidance.

Address

Chapters House, 7A Dean & Chapter Industrial Estate
Ferryhill
DL178LH

Opening Hours

Monday 7:30am - 5:30pm
Tuesday 7:30am - 5:30pm
Wednesday 7:30am - 5:30pm
Thursday 7:30am - 5:30pm
Friday 7:30am - 5pm

Telephone

+441740658880

Website

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