30/10/2026
Knowing which option to choose when calling the Single Point of Access (SPA) will help get you to the right team faster. When calling 01472 256 256, you can select from one of the following options:
1. Clinical Assessment Service - Care Plus
2. Adult Social Care & Safeguarding Adults - Focus
3. Mental Health Services - Navigo
4. Hospital Discharge Team
5. Connect NEL
If you think you or someone you know is at risk of abuse or neglect, select option 2.
Information, advice and guidance can be found at https://www.nelincs.gov.uk/health-wellbeing-and-social-care/