02/11/2026
Pembrokeshire County Council is warning residents to remain vigilant following reports of scam messages claiming people are entitled to a Council Tax refund.
The fraudulent messages, which may be sent by email, text message or through unofficial websites, claim that recipients have overpaid their Council Tax and can receive a refund by providing personal and financial information.
The messages often state that a refund is due because of changes to a Council Tax account, such as moving home, becoming eligible for a discount or exemption, or a reassessment of liability. Residents are then encouraged to click a link and submit personal details, including bank card information.
Pembrokeshire County Council is reminding residents that scammers frequently use convincing language and official-looking branding to gain trust and obtain personal information.
Pembrokeshire County Council is warning residents to remain vigilant following reports of scam messages claiming people are entitled to a Council Tax refund.