20/07/2026
The heatwaves and lack of rain is still hitting the South East hard. This means we now have to introduce hosepipe restrictions to our other water supply areas of Sussex, Surrey, Hampshire and Berkshire.
We understand how frustrating this is, especially during this hot weather and so we’ve not taken this decision lightly. Below we explain why it’s necessary.
We’re urging everyone across these counties to please follow these restrictions straight away, to protect your water supply immediately, and the local environment. These will come into force from 00:01 on Saturday 25 July.
💧Why we need to do this in Sussex:
1. The river level of the Cuckmere means we have had to pause taking water from it, so we can protect it. That means Arlington Reservoir has dropped to a point where our Drought Plan states we must introduce these temporary restrictions.
2. The area has only received 55 per cent of average rainfall since March, and the forecast does not show much sign of rain either. This means the reservoirs and groundwater in Sussex will continue to drop at a faster rate as summer goes on.
💧Why we need to do this in Surrey, Hampshire and Berkshire:
1. The river level of the Thames at the point where we take water, to treat and pump to your taps, is low and we must now reduce how much we’re taking to protect the river.
2. Some groundwater sources are also under severe stress and we need to protect them.
❓What this means
You must not use a hosepipe for:
- Watering your garden or allotment.
- Cleaning private motor vehicles or boats.
- Cleaning patios, paths, or other outdoor surfaces.
- Filling or maintaining swimming pools, paddling pools, or hot tubs.
- A hosepipe includes sprinklers and pressure washers that are connected to the mains water supply.
❓What we’re asking from today:
- Please stop using your hosepipe immediately.
- Continue to help and use less water inside your home.
- Only use water for the essentials: drinking, cooking and hygiene.
We know you expect us to do our part in saving water from leaks, investing in infrastructure and building water resilience for the future. We are doing these things and you can find out about all them, as well as the full information on restrictions and exemptions by visiting: https://orlo.uk/5mtGE
Thank you for your support and cooperation.
[Image Description - South East Water Important Notice: Temporary hosepipe restrictions in Sussex, Surrey, Berks and Hants, featuring a yellow hose reel.]
