06/11/2026
Hetton Town Council has received several reports from Gentoo residents about issues with repairs and maintenance, including work carried out by subcontractors.
We would like to understand the extent of these problems so we can raise residents' concerns with Gentoo and seek improvements.
If you are a Gentoo tenant who has experienced issues with repairs or maintenance, please complete our short questionnaire below.
👉 https://forms.cloud.microsoft/r/zQvKyS1n0J
Please note this is an information-gathering exercise, not a formal complaints procedure. Comments on this post will not be included in our findings, so please use the questionnaire to share your experiences.