Suffolk Family Information Service

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Suffolk Family Information Service The Suffolk Family Information Service offers free advice on childcare, early education and families Our helpline is open from 9:00am to 5:00pm weekdays.

The Suffolk Family Information Service offers free advice about childcare, early education for 2,3 and 4 year olds, and a range of services for your family. We can help you choose the type of childcare most suited to you and your child's needs. We provide support by phone and email, and through our Family Services Directory (FSD) website: www.suffolk.gov.uk/fsd which allows parents to search for childcare online (for free, no need to register). Our friendly staff can help you search for childcare providers in your local area which include a detailed list of ALL Ofsted registered day nurseries, pre-schools and childminders, closest to you. We also offer extra help to families who are struggling to find a childcare place. Childcare Information available includes:
- Name and contact details of the childcare
provider;
- Type of childcare provider;
- Age range catered for;
- Number of places offered;
- Opening hours;
- Fees (where available);
- Ofsted registration nom of childcare provider
and whether they have gained a good Ofsted
rating (where available). We can let you know when your 3 year old is entitled to their free early education place and help you check online if your 2 year old is eligible for free childcare.

Accessing childcare in Suffolk? ⭐You can leave a rating and review on Suffolk InfoLink to help other families and suppor...
25/10/2026

Accessing childcare in Suffolk? ⭐

You can leave a rating and review on Suffolk InfoLink to help other families and support local childcare providers.

👉 www.suffolk.gov.uk/FSD

Haven't received a Golden Ticket in the post? 🎟️You may still be eligible for 2-year-old funding. Not all parents and ca...
21/10/2026

Haven't received a Golden Ticket in the post? 🎟️

You may still be eligible for 2-year-old funding. Not all parents and carers receive a Golden Ticket, if you have not received one, you can check your eligibility using the link below.

👉 Check here: www.suffolk.gov.uk/two

The Early Years & Childcare Service are delighted to be at the Mildenhall jobs and skills fair Wednesday 04 November 202...
21/10/2026

The Early Years & Childcare Service are delighted to be at the Mildenhall jobs and skills fair Wednesday 04 November 2026 10:00-12:00. Find us at The Jubilee Centre, Recreation Way, Mildenhall, IP28 7HG.

If you are interested in a fantastic career in the early years sector working in a nursery, preschool, out of school club or as a childminder, come along and chat to us.

For more information on a career in early years, please see the links below.

https://www.suffolk.gov.uk/children-families-and-learning/childcare-information-and-support-for-parents-and-providers/working-in-the-early-years-sector

https://earlyyearscareers.campaign.gov.uk/?utm_source=bing&utm_medium=Search&utm_campaign=EYCB1_Search__&gclid=b0526785b7d41a791e880f8d05d0d904&gclsrc=3p.ds&msclkid=b0526785b7d41a791e880f8d05d0d904

🍁Looking for a Half Term Holiday Club? 🍁Suffolk has over 30 Ofsted-registered Holiday Schemes to keep your children ente...
19/10/2026

🍁Looking for a Half Term Holiday Club? 🍁

Suffolk has over 30 Ofsted-registered Holiday Schemes to keep your children entertained. Find out more here:
🌐 https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/results.page?familychannel=1-5

💡 Did you know? If you pay for childcare while working, Universal Credit can help cover some costs for holiday clubs, after-school clubs, and breakfast clubs. Learn more here:
🌐 https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/advice.page?id=2t2FtGOFMEY

🎨 Plus, check out lots of fun activities for your children this half term:
🌐 https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/results.action?services=3&familychannel=5-2

Working parents and carers could get up to £500 every 3 months (up to £2,000 a year per child) to help with childcare co...
17/10/2026

Working parents and carers could get up to £500 every 3 months (up to £2,000 a year per child) to help with childcare costs.

If your child has a disability, you could receive up to £1,000 every 3 months (up to £4,000 a year).

You can use this towards Ofsted registered nurseries, childminders, nannies, and before/after school or holiday clubs.

Ask your childcare provider about this scheme and find out more at:
🌐 www.beststartinlife.gov.uk

Every family deserves the right support.For clear, trusted information on childcare, funding and advice for parents, vis...
15/10/2026

Every family deserves the right support.

For clear, trusted information on childcare, funding and advice for parents, visit Best Start in Life

www.beststartinlife.gov.uk

Looking for childcare in your local area?You can find Ofsted rated childcare providers at http://www.suffolk.gov.uk/fsdI...
13/10/2026

Looking for childcare in your local area?

You can find Ofsted rated childcare providers at http://www.suffolk.gov.uk/fsd

If you need help finding a funded place for your child, contact us at:

📧 [email protected]
📞 0345 60 800 33

Did you know? All children are entitled to 15 hours of funded childcare from the term after their 3rd birthday until the...
11/10/2026

Did you know?

All children are entitled to 15 hours of funded childcare from the term after their 3rd birthday until they start school — no matter their family circumstances.

👉 Find a childcare provider at:
💻 www.suffolk.gov.uk/fsd

🌟 Is Your Child Eligible for 2-Year-Old Funding? 🌟Does your child turn 2 before 31 December 2026?If you receive certain ...
09/10/2026

🌟 Is Your Child Eligible for 2-Year-Old Funding? 🌟

Does your child turn 2 before 31 December 2026?

If you receive certain government support, or if your child is a child in care/need, has an EHCP, or receives Disability Living Allowance, you could get 15 hours of funded childcare in the Spring term starting 1 January 2027

Find out more and check your eligibility here:
www.suffolk.gov.uk/two

Address

Early Years And Childcare Team, Suffolk County Council, Endeavour House, 8 Russell Road
Ipswich
IP12BX

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4:30pm

Telephone

+443456080033

Website

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