And another lovely message this week from K&R who say: "Well done on an informative newsletter highlighting the excellent work you and your team are doing. We appreciate your professionalism and attention to detail." K&R, thank you so much for writing in.
And from the same estate, GR says: "Thanks very much for the newsletter. I suspect that you rarely get emails other than to query and complain, so I just wanted to say thanks. It was a very informative mail, and so nice to get a positive update on so many things. I have been a resident owner since 2004, and I can honestly say that this is a cut above any correspondence received in that time. Well done to you and the team, please pass this on." Thank you, GR, it's always lovely to receive praise, but yours is particularly heartwarming.
Parkgate Aspen
Formed in 1974, Parkgate Aspen specialise in managing high quality blocks of flats, and working to improve them.
Had to share comments from a tenant where we will no longer be managing the property due to a sale of the flat: "I understand that you will no longer be the managing agent. That is sad! I've really appreciated your efficiency, kindness and good humour over the years and will miss you. We have to adapt, but a big "Thank You". It's been a pleasure serving you for the past 14 years, GA. Thank you so much for taking the time to write to us.
Wanted to share a heartfelt thank you received today: "I would like to thank you again for taking the time to hear me out and for providing such a comforting environment. I am very grateful. We are blessed to have someone like you who cares about people, in our management team." Thank you so much for your kind words, LS. That's what we're there for.
One lovely lessee wrote in to thank us for all we do on a regular basis to maintain the block. He continues: "We are witness to the positive changes and efficiency of service since Parkgate Aspen took over management". Thank you MG, it's been a pleasure to service your property since 2015.
Lovely message received appreciating 'our swift responses during Covid-19' and thanking us for our support any time asked. They continue, "We are grateful to have with your agency the best experience in terms of professional work and customer care". Thank you RP, your kind words are much appreciated.
A lovely farewell from a leaseholder moving out of a Parkgate Aspen managed property: "Thank you very much - I have been happy here and the service Parkgate Aspen has offered has been excellent." Thank you, AJ, we wish you much happiness in your new home.
Really great praise received from one of our clients today with thanks their for delivering a great service to both client and leaseholders. Thank you, TP, we appreciate the feedback.
Seeking a property management assistant to join our company. Some property management experience would give you an edge but not essential.... No wallflowers, technophobes or people too set in their ways, please. Somebody who knows they can really make a difference and help others with a high quality support level would be welcome to send their CV to [email protected].
Today we're doing specialist training on HR and understanding potential outcomes of tomorrow's election.
As always, Parkgate Aspen are committed to continuing their reputation as a great employer who respects and supports their staff, many of whom have been with us for decades!
14/10/2016
Delighted to announce that Parkgate Aspen have now been upgraded to ISO9001:2015.
This reflects our total commitment to quality management.
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Location
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Telephone
Website
Address
Wilberforce House, Station Road
London
NW44QE
Opening Hours
| Monday | 9:30am - 5:30pm |
| Tuesday | 9:30am - 5:30pm |
| Wednesday | 9:30am - 5:30pm |
| Thursday | 9:30am - 5:30pm |
| Friday | 9:30am - 3:30pm |
