Central London Community Healthcare NHS Trust

This Volunteers’ Week, we are shining a spotlight on some of the remarkable volunteers whose dedication and kindness help make CLCH a better place for patients, communities, and colleagues.

From providing a friendly welcome in our hospitals and supporting parents through their feeding journeys, to offering companionship on wards and helping people better manage long-term conditions, our volunteers make a meaningful contribution every day.

Read more about our amazing volunteers on our website:

https://clch.nhs.uk/about-us/news/volunteers-week-2026-thank-you-our-incredible-volunteer

Happy Pride Month! 🌈

This month, we celebrate LGBTQ+ communities and the diversity that makes our organisation stronger.

Thank you to our LGBTQ+ colleagues and allies for helping create a workplace where everyone feels welcome, valued and able to be themselves.

We’re pleased to welcome Ema Ojiako as our new Chief People Officer.

Ema brings extensive experience across NHS and independent healthcare organisations, including roles at system and national level. She will lead delivery of CLCH’s people strategy, supporting and improving the experience of our colleagues across the Trust.

Ema will join the CLCH Board in late June. Welcome to .

Tube strikes are planned on Tuesday 2 June and Thursday 4 June.

All of our services will remain open during this time. There may be delays to patient transport due to increased traffic on the roads.

If you’re unable to attend a scheduled appointment because of the strikes, please contact the relevant service to rearrange.

You can find service contact details on our website: clch.nhs.uk/services

This week , we're shining a spotlight on the amazing volunteers who give their time, skills and compassion to support patients, families and staff across CLCH.

From welcoming patients and offering companionship on our wards, to helping people access vital services, our volunteers make a real difference every day. Their dedication helps create better experiences for our communities across London and Hertfordshire.

To our volunteers, thank you for the kindness, energy and commitment you bring to our services. You are an invaluable part of the organization.

Read more: https://clch.nhs.uk/about-us/news/celebrating-our-volunteers-during-volunteers-week-2026

We're proud to receive the Highly Commended award for 'Driving Virtual Wards and Hospital at Home Through Digital' at the HSJ_Awards , in partnership with West Hertfordshire Teaching Hospitals NHS Trust 🏆

Eleanor Isaac, Virtual Hospital Performance Delivery Lead for South West Hertfordshire, said: “Our Virtual Hospital programme in South and West Herts showcases pioneering work delivered through true cross provider collaboration, using digital innovation to safely manage high acuity patients at home.

"By expanding one of our pathways from an Acute Respiratory Infection Virtual Ward into a General Medical model, we have been able to support up to 15 diagnostic cohorts through a single pathway — extending our reach to more patients and increasing access to the service. This has improved flow through the hospital, reduced acute admissions, shortened length of stay, and delivered an outstanding patient experience.

"This work highlights the real potential of integrated care, helping to relieve system pressures while moving care closer to home. It reflects not only the strength of our partnership, but also the cultural shift needed to fully realise the benefits of using digital transformation to move care closer to home for our patients and communities.”

Wishing all our staff, patients and communities celebrating Eid-ul-Adha a peaceful and joyful Eid.

At CLCH, we are proud to celebrate the diversity of our workforce and communities, and the different cultures and faiths that make our Trust stronger.

May this special occasion bring happiness, reflection and time with loved ones. Eid Mubarak from everyone at CLCH.

We’re proud to share that CLCH has been successfully assessed by NHS England and awarded Advanced Foundation Trust (AFT) status – a national marker of excellence that recognises strong leadership, high performance and effective governance.

Advanced foundation trust status will give us greater freedom to make strategic and operational decisions, a simpler annual planning process, and more flexibility in how we manage our finances. It also reflects the confidence regulators have in the Trust’s leadership.

James Benson, our Chief Executive Officer, said: “Achieving advanced foundation trust status is a significant moment for CLCH. It recognises the outstanding commitment of staff across all services and teams, our operational grip and our ability to deliver high quality care while maintaining financial balance.”

Read more on our website: https://clch.nhs.uk/about-us/news/clch-awarded-advanced-foundation-trust-status

Has a member of staff or team made a difference to your care or supported a loved one?

Nominations are now open for our Staff Awards 2026 'Improving Patient Experience Award', and we’re inviting patients, carers and family members to tell us about the people who go above and beyond every day.

We are looking for nominations that show our Trust values in action:
💙 Compassion
💙 Inclusion
💙 Empowerment
💙 Accountability

If someone listened to you, involved you in your care, supported you or helped improve your experience, we would love to hear from you.

Submit your nomination today using the online form:
https://forms.office.com/e/usrFGECWnT

Nominations close on 26 June 2026.