City of London Corporation Housing

In case you missed it, in December we published our 11th magazine, with articles about our Regulator of Social Housing inspection, Awaab's Law, City Advice, and more.

You can read it online here: https://issuu.com/cityoflondon2/docs/_home_issue_11_-_winter_2025 or pick up a copy from your local estate office.

@Home Issue 11 - Winter 2025 This winter issue includes articles on the Regulator of Social Housing inspection, an interview with our Information, Performance and Quality Assurance Manager, Awaab's Law and City Advice.

The City of London Corporation’s Sports Team would like to know how people living in the Square Mile stay active—whether through sport, fitness, or other physical activities. We would also love to know what you would like to see more of. Your feedback will help shape future programmes and make them even better for our community.

It only takes a few minutes to complete the survey, and your voice matters! Please share your thoughts before 31 December:

forms.office.com

Cold weather health alert for London:
The UK Health Security Agency (UKHSA) has issued a cold weather alert for London, in effect until 8am on 22 November. Temperatures are expected to drop to around 0°C during nights and daytime highs of only around 5°C are expected. Sleet in parts of London has also been predicted in parts of London. Please stay safe and take precautions during this cold spell.

For more information on staying safe and well in cold and windy weather, please visit:

Keeping safe in all weather conditions Advice from the City of London Corporation on how to cope during extreme weather

City of London Corporation Housing has been informed by the Regulator of Social Housing (RSH) that they intend to inspect our services. RSH inspections are proactive and regular. The RSH carries out routine inspections of larger landlords (those with over 1,000 homes) every four years.

In August, we were informed that we will be inspected by the RSH. The inspection process started in mid-September and we have provided dozens of documents to the RSH which show how well we are meeting four consumer standards: Safety & Quality, Transparency & Accountability, Neighbourhood & Community, and Tenancy.

Inspectors will be on-site at the Barbican Estate Office 4-6 November to carry out interviews with key staff and to understand more about our services and operations. They will also be attending key committee meetings earlier in October.

Inspectors will not be visiting estates or homes, and there is no anticipated impact on residents. Only involved residents who have previously engaged with us on our policies, strategies, and/or services may be contacted to set up a meeting with the inspectors when they are on-site.

After inspectors are on-site, they will determine our grading over the course of November to January. We will continue to provide updates as the inspection progresses.

We will write to all residents in the new year once we receive the result, detailing what the grading means and our action plan to address any gaps identified by the RSH. We expect that they will publish their public regulatory judgement in February. You can read the latest regulatory judgements and gradings on the RSH website: https://www.gov.uk/government/organisations/regulator-of-social-housing

For more details about the inspection, please visit the important updates section of the City Corporation Housing and Homelessness website: https://www.cityoflondon.gov.uk/services/housing-and-homelessness

No! Not the rubbish bin! Recycle me!

It's Recycle Week and this year we're joining Recycle Now for the Rescue Me! Recycle campaign.

So many items end up in the rubbish bin when they could be reborn into something new - in the City of London you can recycle all of these items in your clear recycling bags:
- Toilet roll tubes
- Aerosols
- Yoghurt pots
- Perfume bottles
- Trigger sprays
- Foil
- Shampoo bottles

So rescue them from the rubbish and recycle them instead!

To find out what else you can recycle, visit: recyclenow.com

The original bike store at Crescent House on the will be out of use between 22-26 September to allow our contractors to carry out essential drainage works. We apologise for the inconvenience, and if you have any questions please contact the Estate Office.

Golden Lane Estate Information about Golden Lane Estate managed by the City of London, includes information on estate team, open meetings, fire safety and community centres.

The Estate Office reception phone at is currently out-of-order. If you have any queries, please visit the Estate Office or email the Estate team.

Golden Lane Estate Information about Golden Lane Estate managed by the City of London, includes information on estate team, open meetings, fire safety and community centres.

Next week on 19 August, join the Adult Social Care team at Portsoken Community Centre (E1 8AH) for an information session for residents on services and polices such as the new housing assistance policy and occupational therapy.

Join Jenny Noschese, Lead Occupational Therapist and the Adult Social Care team for a series of information events for City residents tomorrow, in August and in September.

SocietyLinks will be holding their annual summer events this August in Portsoken and Golden Lane. Check out the poster below for the full details.

Join Jenny Noschese, Lead Occupational Therapist and the Adult Social Care team for a series of information events for City residents tomorrow, in August and in September.