The Association of Consumer Support Organisations

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ACSO are pleased to share some exciting news about our recent appointments

ACSO appoints senior consumer and legal leaders to non-exec roles | Newsroom | Association of Consumer Support Organisations (ACSO) ACSO appoints senior consumer and legal leaders to non-exec rolesThe Association of Consumer Support Organisations (ACSO), the trade body which represents the interests of consumers in the civil justice system and the organisations who support those consumers, has appointed two heavy hitters from th...

We’ve had a slight change of venue for our drinks reception tonight. Please head for

The Albert Square Chop House
The Memorial Hall
Albert Square
Manchester M2 5PF

Thank you

The Association of Consumer Support Organisations signs new members up regularly, and our latest press release gives some information on our latest joinees

ACSO lands new members as director targets 50 by the year end | Newsroom | Association of Consumer Support Organisations (ACSO) ACSO lands new members as director targets 50 by the year endThe Association of Consumer Support Organisations (ACSO) has announced six new members. Executive director Matthew Maxwell Scott said the trade association, which represents the interests of consumers in the civil justice system and those....

Matthew Maxwell Scott comments on the ABI's latest fraud statistics

ACSO Comments on the ABI’s latest fraud statistics | Newsroom | Association of Consumer Support Organisations (ACSO) ACSO Comments on the ABI’s latest fraud statisticsCommenting on the latest statistics, Matthew Maxwell Scott, executive director of ASCO,said: “We welcome the ABI’s renewed focus on getting to the facts about the extent of insurance fraud in the UK, but there remain big question marks over the...

The PPI era is ending, and our Executive Director Matthew Maxwell Scott comments on the role that Claims Management Companies have played.

To read more, please visit www.acso.org.uk/newsroom

The Financial Conduct Authority says that Claims Management Companies must raise advertising standards. They set out their position in the link below

Claims management companies must raise advertising standards, says FCA Claims management companies (CMCs) must do more to ensure their promotions do not mislead potential customers according to the Financial Conduct Authority (FCA). Since the FCA took over regulation of CMCs on 1 April 2019 it has reviewed over 200 CMC adverts in various media and found widespread poor...

Potholes are a real problem on our roads, causing damage to vehicles and increasing the risk of harm to vulnerable road users.

Drivers complain about potholes every 45 seconds Potholes and cracked roads prompted a complaint every 45 seconds last year from frustrated motorists, cyclists and business owners. Almost 700,000 potholes and other defects to local road surfaces...

The Transport Select Committee have suggested that a hands free ban for drivers should be considered.

Apparently, using a hands free device creates the same risk of collision as a hand held device. What are your thoughts?

Hands-free phone driving ban 'should be looked at' A committee of MPs says there is a "misleading impression" the devices are completely safe.

The Association of Consumer Support Organisations (ACSO) has called on the government to match the Financial Conduct Authority (FCA) in its approach to all types of vulnerable road user (VRU)

ACSO urges government to protect vulnerable road users - Insurance Age The claimant trade body wants the government to take FCA's guidance on vulnerable customers on board.

Have you seen the Transport Select Committee's latest report on active travel? You can read it here

publications.parliament.uk