What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 4:30pm

Care Inspectorate Wales

Call Directions Website Contact the organisation

We are Care Inspectorate Wales (CIW) Yn Gymraeg: http://www.facebook.com/arolygu_gofal

Follows and shares do not equal endorsements.

We register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales. Read our social media policy here: https://www.careinspectorate.wales/social-media

31/10/2026

👻👹🎃 Happy Halloween 🎃👻👹

30/10/2026

🤝 Listening, learning and acting: Our progress on equality, diversity and inclusion
We’re continuing to work together to embed equality, diversity and inclusion across our work.
Our latest update shares the progress HIW and CIW are making against our Joint Equality, Diversity and Inclusion Strategy, and the priorities we’re taking forward to help make health and social care services in Wales fairer and more accessible.

👉Read the update: https://www.careinspectorate.wales/261030-listening-learning-and-acting-our-progress-equality-diversity-and-inclusion

26/10/2026

Apply to be the next Chair of our National Advisory Board!

This is an exciting opportunity to make a positive difference to our work and lead the Board in monitoring and scrutinising our activities, and help us deliver our priorities.

Find out more 👉 https://www.careinspectorate.wales/261026-apply-be-next-chair-ciw-national-advisory-board

23/10/2026

And that’s a wrap on the National Social Care Conference! A big diolch yn fawr / thank you to everyone who came to see us.

We’ve had some really useful conversations, answered lots of questions and enjoyed hearing from so many of you over the past two days.

23/10/2026

⏰ One week left to have your say!

We're still collecting views on Pembrokeshire County Council's children’s social services as part of our improvement check.

If you haven't yet completed a survey, there's still time. Closing date: 30/10/2026. 👇

https://www.careinspectorate.wales/261009-we-would-hear-your-views-pembrokeshire-county-councils-childrens-social-services

22/10/2026

"Behind every inspection finding and every rating is a person whose experience matters." – Gillian Baranski, Chief Inspector

Our Chief Inspector's Annual Report for 2025-2026 is out today.

Read the full report to see what's working well, and what we're doing about the challenges ahead: https://www.careinspectorate.wales/261022-ciw-annual-report-shows-strong-quality-care-although-sector-pressures-remain

21/10/2026

We’re all set for the National Social Care Conference in Cardiff! 👋

If you’re here over the next two days, come and say hello to the CIW team. Our inspectors will be on hand to answer your questions, talk about our work and share some of the latest learning and resources from CIW.

You’ll also be able to find out more about our practice worth sharing work and Supporting Positive Cultures.

Come and see us!

20/10/2026

Do you run a childcare, play or activity provision in Wales?

New Welsh Government guidance is now available to help you understand the Child Minding and Day Care Exceptions (Revocation and Transitional Provision) (Wales) Order 2026, and whether it affects your registration status.

Read the guidance here: https://www.gov.wales/registering-childcare-provider-2026-exceptions

If you're not sure whether you need to register with Care Inspectorate Wales, get in touch.

20/10/2026

📣☎️Our phone lines are closed today (20 October) due to staff training.

We apologise for any inconvenience caused.

If you need to contact us urgently, please use our web form. 👇
https://www.careinspectorate.wales/contact-us/get-in-touch

19/10/2026

We're carrying out a Performance Evaluation Inspection (PEI) of Cardiff Council's adult social services and we want to hear from you.

If you use, work in, or have an interest in these services, please share your views by completing our short survey. Your feedback helps shape our findings.

https://www.careinspectorate.wales/261019-we-would-hear-your-views-cardiff-councils-adult-social-services

Address

Rhydycar Business Park
Merthyr Tydfil
CF481UZ

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 4:30pm

Telephone

0300 7900 126

Website

http://www.careinspectorate.wales/

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