NHS Norfolk and Suffolk ICB Digital

02/07/2026

💙 Supporting carers to get connected.

This Friday (3 July), a new Digital Inclusion Pilot for Unpaid Carers launches at Drayton Medical Practice in partnership with Tech Skills for Life and NHS Norfolk and Suffolk ICB.

The drop-in sessions will provide practical, face-to-face support with digital skills, online health services, the NHS App, proxy access, and finding support and information online—helping carers feel more confident, connected and supported in their caring role.

The pilot will also help us understand what works best for carers, creating a blueprint that can be replicated in other communities to support wider digital inclusion across Norfolk and Suffolk.

By improving digital confidence, we hope to make it easier for carers to access services, save time, manage caring responsibilities, and connect with the support available to them.

We're excited to see the difference this pilot can make. 🚀

New Support Available at Drayton Surgery!

We’re excited to be part of a new project, helping carers with support and also helping any patients build confidence with everyday technology 💻📱
This service is here to support you if you:

✅ Struggle with online shopping
✅ Need help using the NHS App
✅ Find online forms or applications difficult
✅ Want to improve your general tech skills
✅ Or care for someone and need extra support

Drop-in Sessions Now Available
A member from Norfolk County Council will be running drop-in sessions where you can get help with your phone, apps, and more.

📅 First session: Friday 3rd July
🕙 Time: 10am – 1pm
📍 Location: Drayton Surgery

No appointment needed—just come along and let Reception know that you’re here for the session!
If there’s enough demand, we’ll also be able to offer follow-up sessions for more in-depth support.

💬 If you think this service could help you or someone you know, please share or pop in to see us!

03/10/2025

As of October 2025, Norfolk & Waveney has 62,634 records successfully stored in the National Document Repository, Access & Store Digital Patient Documents Service, unlocking an estimated annual cost save value of £51,290! ✨

Digitisation with transfer to the National Document Repository was adopted during the closure of Toftwood Medical Centre, repatriating 3,774 records digitally and saving £46,000! 👏

19/09/2025

Norfolk and Waveney ICB can announce the successful outcome of the recent procurement for general practice IT services, with Norfolk Community Health and Care (NCHC) emerging as the winning bidder 🎉

Thank you to primary care colleagues who played a crucial role in evaluating the bids.

The transition will take many months and work will commence shortly. NCHC has a proven track record of working with GP Practices in Norfolk and Waveney, providing robust resilient networks and practice wi-fi.

We are excited about the completion of the cloud migration for GP Practices, which aims to eliminate siloed working, enhance resilience, and enable flexible working. This sets the stage for future innovations in IT and the use of digital tools.

07/05/2025

Wrapping up Digital Connect 2025 🎉

Thank you to everyone who joined us today at the Norfolk Showground. It’s been a day full of learning, networking, and exploring the future of digital health and social care. Special thanks to all our exhibitors and speakers for their incredible contributions. 💫

07/05/2025

As we approach the final sessions of the day, take this opportunity to network with peers and explore the last few exhibitor stands 🌟

07/05/2025

⚡️The afternoon breakout sessions are in full swing, covering a range of exciting topics:

• InterSystems - Leveraging the Potential of the N&WShCR
• Feebris - Connecting Health Intersystems
• Adaptive Care - Improve Safety and Resident Wellbeing

Don't forget to visit our exhibitors and grab a complimentary cuppa to keep your energy up ☕️

07/05/2025

🍽️ Lunchtime at Digital Connect 🍽️

It's time to refuel and network over lunch. We have a variety of food trucks available, offering a wide-range of delicious The Durban Grill, Perfick Pork and East Coast Pizza Company 🐷🍕🍗

Breakout sessions will resume at 1pm, with afternoon topics including falls prevention to AI-powered healthcare solutions and much more.

07/05/2025

☕ Update from Digital Connect! ☕

The energy here is incredible! We've had some great sessions so far, including:

• Redmoor Health - Using Data to Drive Action & Insight
• TPP - SystmOne: A Showcase of Innovation
• ReStart - EPR Readiness
• Norfolk County Council
• Digital Inclusion: Transforming Lives in Norfolk

07/05/2025

🔍 Exploring the exhibitor stands 🔍

Check out the latest innovations and tech demos from over 40 exhibitors. Our exhibitors are ready to showcase their cutting-edge solutions. Plus, grab a free coffee or cuppa from the barista! ☕️

07/05/2025

📢Digital Connect - Breakout Sessions📢

If you haven’t booked onto a breakout session yet — don’t worry, you can still join in! Just head to the breakout room entrances where our team will help you choose a session and get involved ⭐️