Connected Families CIC

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Connected Families CIC

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Our mission is to create safe, supportive, and child-centred environments where relationships

Connected Families is a NACCC accredited community interest company committed to supporting children and families through our specialised child contact services.

02/11/2026

Even when you have experience supporting people, training can give you time to revisit your understanding and consider your approach.

One participant said they would leave with “a new and refreshed level of understanding, skills and confidence”.

Our CPD-accredited Domestic Abuse Champions training welcomes people from a wide range of roles, including education, care, business and community organisations.

Find out more:
https://www.connectedfamiliescic.co.uk/domestic-abuse-champions

29/10/2026

Choosing where you want to take your career can involve some important moments of reflection.

One participant described our training as “fantastic, rewarding and beneficial”, adding that it confirmed domestic abuse support was where they wanted their career to be.

We’re grateful to have been part of that decision and to everyone who brings such commitment to the training.

Learn about our Domestic Abuse Champions course:
https://www.connectedfamiliescic.co.uk/domestic-abuse-champions

26/10/2026

“Great training that allowed group discussion. Learnt a lot. Thank you so much for all your help and support.”

Having the opportunity to talk things through can make a real difference to learning. Participants bring different experiences, questions and perspectives, giving everyone something to consider.

Our Domestic Abuse Champions training encourages that shared learning while building knowledge and confidence.

Explore individual places and group training:
https://www.connectedfamiliescic.co.uk/domestic-abuse-champions

23/10/2026

“A bit of realism in all of this, and having someone trustworthy like you has made contact more bearable.”

These words came in a thank you card from a parent accessing Connected Families, recognising the care and support of a member of our team.

For parents navigating difficult family circumstances, having someone they trust can make a real difference to their experience of child contact.

Thank you to this parent for their thoughtful words, and to our Connected Families team for the patience, understanding and care they bring to their work with children and families.

20/10/2026

“Thank you for your honesty and knowledge. This will stay with me for a long time.”

We really appreciate feedback like this. Making space for honest conversations helps people explore a difficult subject, ask questions and reflect on what they’ve learnt.

Our Domestic Abuse Champions training draws on frontline experience to help participants understand abuse and respond safely.

Find out more about training across the North East:
https://www.connectedfamiliescic.co.uk/domestic-abuse-champions

16/10/2026

Looking for information about child contact support in the North East?

Whether you’re a parent, carer or professional supporting a family, you can contact Connected Families CIC to ask about our services, fees and referral process.

Call: 07375 788817
Find us: Henry Robson Way, South Shields, NE33 1RF
Visit: www.connectedfamiliescic.co.uk

12/10/2026

A contact centre can feel unfamiliar, especially for children.

Before using our service, children have the chance to visit, look around, meet our team and ask questions.

We can explain what sessions will involve and talk through any worries.

Find out more about Connected Families CIC: https://www.connectedfamiliescic.co.uk/

09/10/2026

Our child contact services include supervised and supported contact, online contact, a handover service, and indirect contact through letters, emails and gifts.

If you’re unsure what each service involves, our team can explain the options and how to make a referral.

Call 07375 788819 or visit https://www.connectedfamiliescic.co.uk/

07/10/2026

Connected Families CIC provides a safe, friendly and neutral space where children of separated families can spend time with a parent or other family members.

Our trained team keeps children’s needs at the centre of the service, with games, toys and books to help them feel comfortable during their visit.

Find out more: https://www.connectedfamiliescic.co.uk/

31/08/2026

After everything covered during the Domestic Abuse Champions Training, we gave Melissa one final challenge:

In one sentence, why does this training matter?

We’ll leave the answer to her.

If your organisation wants to build greater awareness of domestic abuse and give people the confidence to recognise and respond appropriately, find out more about Domestic Abuse Champions Training.
https://www.connectedfamiliescic.co.uk/domestic-abuse-champions

Address

Unit 120 South Shields Business Works, Henry Robson Way
South Shields
NE331RF

Telephone

+447375788819

Website

https://www.connectedfamiliescic.co.uk/

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